天津招聘

Sponsored Products and Sponsored Brands are cost-per-click (CPC) self-serve ad programs in the Amazon Advertising world. In support to the Amazon Advertising’s business, we at Ad Success Team (AST) are building a group of energetic and highly motivated Associate Onboarding Specialists. As an Associate Onboarding Specialist, you will be responsible to help equip them to identify the Advertising business opportunity, review their product listings, create advertising campaigns and help them adopt high value actions on their account to influence their success in advertising. You will work with a wide range of businesses to eliminate blockers to an advertiser’s success while driving greater commitment and results. Your success will be measured by the number of new Advertisers you onboard and retain on Advertising products.

To be successful in this role, one should have an experience of interacting with global clients (phone/email), be an effective communicator, quick to learn new tools and systems and flexible in the face of changes. Our environment is fast-paced and requires someone who is comfortable working in a deadline-driven environment. You should have great attention to detail, solid deep dive ability and researching skills, strong judgment skills, ability to multi task (in terms of assisting multiple Advertisers with different issues at any one time) and more importantly, be customer obsessed. Technically sound in online Advertising, one should possess excellent verbal & written communication skills and should be able to explain issues and paths to resolution to Advertisers quickly and efficiently.

Core responsibilities include:
? Adheres to standard work instructions (SOPs) and ensures no deviations from the standard operating procedures
? Serves as main point of contact for advertisers and act as an enabler to Sales & Marketing initiatives via 1:1 outreach programs
? Provide Onboarding support along with setting up campaigns for new and existing Advertisers
? Provide Onboarding and lightweight optimization support for new and existing Advertisers
? Understand Performance Advertising and uses various tools and techniques to fix campaign set-up and provide related optimization support
? Provide education to Advertisers on Amazon Advertising products via 1:1 programs and online trainings
? Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns
? Identify common blockers faced by new and existing Advertisers and provide feedback to the marketing and product development teams to improve advertiser experience
? Identify opportunities to improve Amazon products based on customer feedback, data analysis, and feature gaps with competitive products



任职要求：
Basic Qualifications:
? Bachelor’s degree in a business discipline
? Proven work experience of 0-2 years in sales/marketing/BPO/KPO
? Passionate about online business, e-commerce and sales
? Desire to work in a fast-paced, challenging environment
? Superior verbal and written communication skills as demonstrated by experience
? Flexible to work in rotational shifts
? Advanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPoint

Preferred Qualifications Include:
? MBA or other related Master's degree
? Sales & Marketing, Retail E-commerce if experienced
? Google Ad words / Bing Ads certification will be added benefit
? Advanced computer literacy especially in Microsoft Excel and SQL
? Experience in data analysis, either professional experience or through your education
? Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。