天津招聘

<STRONG>Responsibilities: <BR><BR></STRONG>Accountabilities <BR>1. To build technical capability with go forward distributors or MD (80%) <BR>? Main focus is to build up and develop the technical competencies of the D-FLTS (within the distributor organization) who will be able to correctly specify appropriate Shell products to be used for specific applications (vehicles,machinery and equipment). <BR>? Jointly with IC Sales AM,provide appropriate training course and field coaching for the D_FLTS using the global standard modules and guidelines included in the DVP program. <BR>? Work closely with local IC sales AM who have the ownership of the resellers,to provide appropriate technical coach to maintain and gain business in line with business strategy. <BR>? Build up with D-FLTS a confident knowledge and promote the use of Product Plus and on-line Service tools as LubeMatch and LubeAdvisor to get self-capability to manage technical customers' queries and troubleshooting <BR>? Advise on the relevance to equipment service life & maintenance action requirements associated with pre-interpreted oil analysis results (LubeAnalyst service tool) <BR>? Develop and deliver appropriate lubricants training to indirect Shell Sales staff to develop their product-application-services expertise <BR>2. To give the appropriate direct support for complex technical issues of distributor customers (20%) <BR>? Intervene and provide direct support in case of complex technical issues or customer claims <BR>? Provide the appropriate Technical support and Services to FWS (B2C business channel) in line with product portfolio and approvals <BR>? Provide HSSE,Occupational Health,safety and product disposal advice to distributors to handle customers and front line sales in line with local legislation requirements. <BR>? Refer complex technical issues to the PAS network for resolution,working with them to ensure issue is completed satisfactorily,with local customer follow up by the Technical staff as necessary <BR>? Feedback to PAS on: business cases,field evaluations,technical market information and trends,competitor activities,customer feedback. <BR>? Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines. <BR>? Receive referrals of technical problems or complaint from the reseller or MD as well as from CSO/THD and work to resolve them through the source or,if relevant,directly with the customer. <BR>? Liaise with Operational Portfolio Managers for product portfolio issues as appropriate. Manage portfolio harmonisation process at distributor level <BR>? Acting and behaving according to Shell Global Business Principles,Code of Conduct,HSSE standards and rules <BR><BR><STRONG>Requirements: <BR></STRONG><BR><BR> Degree (e.g. BSc, BEng) engineering or comparable technical background skills <BR> Two to five years experience in a technical (lubricants & applications) environment depending on job level <BR> Proven track record in technical and commercial competence development in B2C environment <BR> Experience in distributor management beneficial (i.e., DICE training) <BR> Good English skill level <BR>? Demonstrates interpersonal and communication (written and verbal) skills

作为全球最具创新能力的企业之一， 壳牌致力于开发智慧型能源解决方案，在全球范围内帮助弥合能源供应缺口，建设更加美好的能源未来。从在世界最深的海底进行勘探，到极其先进的处理设施，再到加油站和家用燃气，壳牌的业务涵盖广泛，多种多样——正如同我们提供给你的机会一样。

壳牌在中国的发展轨迹已经超过一个世纪，是目前在中国的***跨国公司之一，壳牌所有的核心业务都已进入了中国，包括上游业务、天然气一体化和新能源业务、下游业务和项目与技术部门。壳牌是中国排名***的国际润滑油生产和销售商，也是向中国提供液化天然气最多的国际能源公司之一。在所有中国运营的国际能源公司中，壳牌拥有***的加油站网络。

作为世界领先的能源和化工公司，壳牌2019年位列《财富》世界500强榜单Top3。同时，壳牌也是《时代》杂志2016年******雇主，2017猎聘年度多元非凡雇主，连续多年荣获前程无忧中国典范雇主百强企业并获得2019员工关爱典范企业，入选2019年Universum全国大学生“中国最具吸引力雇主”Top100榜单；我们在70多个国家和地区拥有超过80000名员工，你将有机会与来自世界各地的杰出人才共事，分享技术专长和观点，收获丰富的经验。

我们坚信打造包容性的文化有助于员工的茁壮成长。今天的人才相比以往任何时候都更加多元化。对于创新、发展和保留人才而言，包容性的工作环境至为关键。壳牌是一个提供公平机会的雇主(Equal Opportunity Employer), 无论地域、性别、种族或身体状况。

人类面临的能源挑战日益严峻，全球能源需求迅猛增长，大有供不应求之势。在今天，从事于能源行业比以往任何时候都更加激动人心。激情满怀，富于创造力，干劲十足的你，是否愿意把创新变为现实，构建能源事业的未来？