天津 [切换城市] 天津招聘天津IT-管理招聘天津信息技术经理/主管招聘

IT Service Delivery Manager - Infrastructure (职位编号:J22158)

捷信消费金融有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:金融/投资/证券

职位信息

  • 发布日期:2019-08-22
  • 工作地点:天津-红桥区
  • 招聘人数:2人
  • 工作经验:无工作经验
  • 学历要求:硕士
  • 职位月薪:2.5-5万/月
  • 职位类别:信息技术经理/主管  项目经理

职位描述

Duties and Responsibilities:

1. Coordination of activities of project team including identification of appropriate resources needed to ensure timely completion of project within budget;

2. Manage the survey, design, cost estimation, and procurement and implementation of infrastructure;

3. Documentation of project risks and issues with facilitation of resolution plan(s);

4. Communication of project status to stakeholders, management and senior IT leadership;

5. Assure quality of work by coordinating review prior to implementation with appropriate written documentation;

6. Recognize and advise leadership of concerns and/or issues, and provide appropriate follow up to identified issues;

7. Coordinates activities necessary to accomplish the expected outcomes of multiple initiatives as assigned by management. May assist in the delegation, coordination and motivation of staff;

8. Provides proactive, effective communication with verbal and written status reports, manages meetings and facilitates requirements, problem solving;

9. Maintains an understanding of the organization and the tools available in order to successfully plan work detail and schedule resources to meet target dates. Coordinates multiple activities, set priorities and provides direction to others;

10. Maintains an understanding of the industry-wide changes and trends of technology development and applications.


Requirements:

1. Strong people skills, communication and collaboration;

2. 5+ years of experience in IT infrastructure projects, similar to those mentioned above;

3. Understanding of common IT infrastructure physical components – servers, storage, network, backup devices and similar;

4. Knowledge of common infrastructure applications and logical components and technologies – virtualization, DNS, DHCP, AD, clusters, TCP/IP protocol, SAN/NAS, webservices, middleware, databases, cloud, etc.;

5. Proficient in English language, both written and spoken;

6. Ability to facilitate within cross-functional teams to solve problems at their root, develop common continue improvement techniques;

7. Ability to assess the risks and benefits of proposed solutions, challenge and coach the technical teams to think in broader perspectives;

8. Master's degree or higher in IT, electrical engineering or similar discipline.


Staff Welfare:

1. After on boarding, providing supplementary commercial insurance besides the state-stipulated insurance and housing fund;

2. Fast and transparent promotion channel and broad development opportunities;

3. 5-15 days paid annual leave and 5 days paid sick leave. Free annual physical check-up;

4. Attractive employee activities.

公司介绍

    作为一家持牌消费金融公司,捷信消费金融有限公司(简称:捷信),其股东为国际领先的消费金融服务提供商捷信集团,于2010年底正式在中国开业,为中国的客户提供消费金融服务。消费是促进中国经济结构转型的重要推动力。捷信积极响应国家扩大内需、大力发展消费金融的要求,通过为客户提供安全、负责任的消费金融服务,持续为中国的经济发展和人民生活水平的提高做出贡献。
    基于卓越的数据捕捉和分析能力,并采用大数据和生物识别技术,捷信将先进的风险管理能力渗透到业务流程的每一个环节。目前,捷信已将人脸识别和OCR光学字符识别技术应用在贷款审批环节,在确保客户信息准确性和可靠性的同时,对风控流程进行了大幅高效简化。
    不仅如此,在客户服务领域,捷信在逐步增加自动化客服工具的应用,并将基于人工智能的语音机器人、文本聊天机器人和质检机器人应用在客服环节,提升服务效率。相比传统的人工智能,捷信配备的机器人在语义理解和机器学习方面更加智能、高效,可以随时随地为客户提供服务,并快速适应新的业务情境。其中,文本聊天机器人已接入到捷信官方微信平台,平均每天可处理约50,000-70,000个客户问题,客户只需等候最多1秒就会接通,而语音机器人的每日呼出量也达到了约5,000,000次。智能机器人与专业客服人员一起,可为客户提供7天无休的专业服务,这些技术创新保证了服务流程更加顺畅,显著提升了服务效率。同时,捷信在不断加快数字化的步伐。至今已有超过4000万用户注册了捷信金融APP,从而进入到捷信的服务生态体系中。

主要奖项Company Awards
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2019年奖项
2019智联招聘中国最具发展潜力雇主
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联系方式

  • Email:Mandy.Chen@homecreditcfc.cn
  • 公司地址:地址:span北京市朝阳区亮马桥路50号燕莎中心写字楼C215