天津招聘

Primary purpose:

This is to hire an IT support position for Tianjin Plant.
As business in Asia especially in China is on a rapid growth path, IT is looking for a service oriented supporter to satisfy business requirements and global IT strategy.

Responsibilities:

The primary responsibility of this position will be installing, modifying and making repairs to hardware and software systems, and providing technical support service and training to end-users.

These include, but are not limited to:
? Support desktop users, locally and remotely.
? Install, upgrade and maintain desktop, laptop, thin client computer, printer, and phone, help global infrastructure team on upgrading and maintain server and network.
? Solve incidents reported by users, internal IT colleagues or by system alerts.
? All incidents need to be tracked in our ServiceDesk system.
? Associate project work.
? Support ERP system.
? Manage IT budget, expense and capital.
? Take the responsibility of IT Competency Group
? Give internal/external IT training to end-users.

Requirements and Skills:

? Have basic knowledge of LAN and server functionality to provide appropriate diagnosis and escalation.
? Problem solving-identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
? Customer Service-manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service.
? Ability to work independently and as a team member.
? Good oral and written skills focusing in technical / instruction-oriented communications.
? Quality management-looks for ways to improve and promote quality.
? Planning/organizing-prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
? Ability to research and report on problems, solutions, products and vendors.
? Available to be on call for afterhours support.
? Available to travel.
? ERP experience preferred, Dynamics AX is desired.
? 2-3 years' experience as ServiceDesk/Helpdesk.
? Hold bachelor degree of Computer Science/Technology preferred.
? Trainer experience will be extra points.
? Sufficient in English comprehensive communication.
? MCP is desired.
? Motive, open mind, with passion.

天津戴瑞米克隔板有限公司是外商独资企业, 生产汽车用铅酸蓄电池内的隔膜，共有两条自动化生产线。企业有工会和党支部，注重员工福利和安全。

戴瑞米克集团是总部位于美国，生产铅酸蓄电池用聚乙烯隔膜的企业，产量占全球需求的一半以上。全球有三家研发中心和九家工厂。
2007年，Daramic和日硝合资成立天津戴瑞米克日硝隔板有限公司。各50%股份。美日合资。
2011年，Daramic收购日硝全部股份，天津戴瑞米克隔板有限公司成为100%美资的集团子公司。
2015年，Daramic上级Polypore集团进行拆分。Polypore及下属Daramic，Celegard整体出售给日本旭化成株式会社，成为AK下属Polypore事业部。成为日本独资企业。
公司坐落于东丽开发区，在市区方向提供班车。一线员工出勤为四班两运转、八点到八点，一白一夜休两天。办公室员工周一到周五八点到四点半出勤。