IT技术支持 technical support specialist
莱科德信息科技(天津)有限公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2019-11-10
- 工作地点:天津-滨海新区
- 招聘人数:2人
- 工作经验:2年经验
- 学历要求:本科
- 职位月薪:0.8-1万/月
- 职位类别:技术支持/维护工程师 软件工程师
职位描述
- Responsibilities:
1. Responsible for the maintenance of core applications in operation
2. Trouble shooting, root cause analysis and customer relationship management
3. Prioritize workload, providing timely and accurate resolutions
4. Perform production support activities within the specified SLAs
5. Production environment monitoring and improvement
6. Complex issue fixing, system enhancement and resolution
7. Coordinate with other Teams to successfully deploy the production changes
8. Assist on change management
9. Assist on stakeholder management and attend key discussions
10. Support Infra and application risk assessment and propose solutions
11. Process control and improvement to align with Bank standards
- Mandatory Skills:
1. 5+ years of experience in application support, development and relative experience
2. Experience in Incident Management, Change Management and Problem Management
3. Experience in Configuration and Release Management
4. High principle of process control and risk control
5. Good knowledge of IT infra
6. Good at problem resolution and performance improvement
7. Good skill of database (SQL Server) and Software development (.Net / Java)
8. Good teamwork and mindset of leadership
9. Good English oral and writing
10. To be worked under high pressure
职能类别:技术支持/维护工程师软件工程师
关键字:技术支持
公司介绍
联系方式
- 公司地址:地址:span天津滨海新区TianjinC1 Tower TEDA MSD, Room 1729, Level 17