天津招聘

 

职务概述：
The regional technical Support is responsible for supporting the field technicians to gain the resources and solutions for resolving the field issues via phone, email, IM and others promptly and professionally. This position will manage and improve the customer satisfaction and be the voice of the customer within the organization to drive a customer care culture and more effective resolution of field problems.
职责： 

  

1. To resolve the field issue effectively thru a good project management.
2. To transfer knowledge to the front line by conducting a training and team meeting
3. To integrate information into intelligent service offering to promote BIZ driven by mining the raw data from the collected data resource from the field.
4. To implement instruments for building a professional competence.
5. To build a teamwork between among culture, language and location.

  

职位要求：

  

1. Bachelor’s degree in science and technology  or related discipline
2. HVAC field experience for 5 years or equivalent
3. Good communication in English
4. Ability to travel mobility and oversea if required.
5. Team work with a positive passion and strong problem –solving

  

英格索兰是全球市场领导者，拥有广泛的创新和空气、流体、能源、特种车辆和医疗技术，提供服务和解决方案，以提高工业生产力和效率。自2020年初与格兰登福合并以来，我们拥有300多年的经验和创新的专业知识。
Ingersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy, specialty vehicle and medical technologies, providing services and solutions to increase industrial productivity and efficiency. Since merging with Gardner Denver in early 2020, we have more than 300 years of combined experience and innovative expertise.