Facility Officer- GCS FM 设备设施主任-北京
上海世邦魏理仕物业顾问有限公司
- 公司规模：150-500人
- 公司行业：物业管理/商业中心
职位信息
- 发布日期：2012-11-13
- 工作地点：北京
- 招聘人数：若干
- 学历要求：大专
- 语言要求：英语熟练
- 职位类别：物业设施管理人员 前台接待/总机/接待生
职位描述
JOB DESCRIPTION
FACILITY OFFICER
POSITION GOALS
To provide comprehensive facility, contract and procurement management with a focus on continuous improvement. To achieve financial and other KPIs established by client, the Regional Operation Director and Account Manager. Delivery of service in accordance with the the Dow Chemical Management Agreement SLA.
DUTIES AND RESPONSIBILITES
The Facilities Officer must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
Procurement and Vendor Management
- Assist in the evaluating the vendor procurement and management practices of your designated site and ensure negotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
- Co-ordinate and monitor the contractor management program ensuring all vendors comply with all aspects of their agreement.
- Ensure the Contract Management Database is up to date at all times.
Facility Operations
- Assist in the implementation a comprehensive energy management program for your sites.
- Also handle receptionist work due to headcount limitation.
- Assist and monitor building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
- Monitor the Preventive and Planned Maintenance programme to minimize maintenance, repair and replacement costs together with minimizing the risk of plant failure.
- Ensure that the team liaises closely with CBRE & Client Operation Procedures to ensure service standards are maintained.
- Recommend continuous quality improvement practices across your site, ensuring initiatives are shared across all sites.
- Ensure consistency of regional policies & procedures with constant updating of CBRE & client, as required.
- Implement, comply with and audit all internal management systems, for quality assurance.
- Assist the Management Team with the coordination of Churn and other relocation activities.
Risk management
- Assist in he implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
- Ensure critical operations and sites are identified across the region.
- Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Dow Chemical and CBRE reputation.
- Support the implementation and monitoring of disaster recovery and business continuity plans.
- Follow established escalation procedures and incident reporting procedures.
Profitability/Saving Initiatives
- Assist the Account leadership team with generating operational savings and creating initiatives to improve processes and practices.
Customer Service/Client Relationships
- Provide superior customer service
- Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
- Proactively manage Dow Chemical expectations ensuring that the service levels are maintained.
- Lead by example.
Reporting
- Assist in the budgeting process as required.
- Provide input as required into the Monthly Report to Dow Chemical.
- Actively involvement in the monitoring and achieving the required Key Performance Indicators.
Training
- Actively participate in all planned raining activities.
Leadership/Staff Management
- Actively support an environment that supports teamwork, cooperation & performance excellence within the team.
KEY PERFORAMANCE MEASURES
- Refer to the Individual Performance Agreement (IPA) for key performance measures.
- Ensure the KPI Targets for the Account are met.
- Interpersonal skills with a strong client focus.
- Technical comprehension and experience with performance based service contracts and vendor management both soft and technical.
- Knowledge of local occupational safety requirements.
- Ability to work within a budget.
- Demonstrated initiative.
- Strong written and oral communication skills.
- Ability to solve problems.
FACILITY OFFICER
POSITION GOALS
To provide comprehensive facility, contract and procurement management with a focus on continuous improvement. To achieve financial and other KPIs established by client, the Regional Operation Director and Account Manager. Delivery of service in accordance with the the Dow Chemical Management Agreement SLA.
DUTIES AND RESPONSIBILITES
The Facilities Officer must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
Procurement and Vendor Management
- Assist in the evaluating the vendor procurement and management practices of your designated site and ensure negotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
- Co-ordinate and monitor the contractor management program ensuring all vendors comply with all aspects of their agreement.
- Ensure the Contract Management Database is up to date at all times.
Facility Operations
- Assist in the implementation a comprehensive energy management program for your sites.
- Also handle receptionist work due to headcount limitation.
- Assist and monitor building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
- Monitor the Preventive and Planned Maintenance programme to minimize maintenance, repair and replacement costs together with minimizing the risk of plant failure.
- Ensure that the team liaises closely with CBRE & Client Operation Procedures to ensure service standards are maintained.
- Recommend continuous quality improvement practices across your site, ensuring initiatives are shared across all sites.
- Ensure consistency of regional policies & procedures with constant updating of CBRE & client, as required.
- Implement, comply with and audit all internal management systems, for quality assurance.
- Assist the Management Team with the coordination of Churn and other relocation activities.
Risk management
- Assist in he implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
- Ensure critical operations and sites are identified across the region.
- Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Dow Chemical and CBRE reputation.
- Support the implementation and monitoring of disaster recovery and business continuity plans.
- Follow established escalation procedures and incident reporting procedures.
Profitability/Saving Initiatives
- Assist the Account leadership team with generating operational savings and creating initiatives to improve processes and practices.
Customer Service/Client Relationships
- Provide superior customer service
- Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
- Proactively manage Dow Chemical expectations ensuring that the service levels are maintained.
- Lead by example.
Reporting
- Assist in the budgeting process as required.
- Provide input as required into the Monthly Report to Dow Chemical.
- Actively involvement in the monitoring and achieving the required Key Performance Indicators.
Training
- Actively participate in all planned raining activities.
Leadership/Staff Management
- Actively support an environment that supports teamwork, cooperation & performance excellence within the team.
KEY PERFORAMANCE MEASURES
- Refer to the Individual Performance Agreement (IPA) for key performance measures.
- Ensure the KPI Targets for the Account are met.
- Interpersonal skills with a strong client focus.
- Technical comprehension and experience with performance based service contracts and vendor management both soft and technical.
- Knowledge of local occupational safety requirements.
- Ability to work within a budget.
- Demonstrated initiative.
- Strong written and oral communication skills.
- Ability to solve problems.
公司介绍
世邦魏理仕（纽约证券交易所代号：CBG）总部位于美国加利福尼亚洲洛杉矶，是《财富500强》及标准普尔500强企业，为全球最大的商业房地产服务公司（按2010年的营业额计算）。公司拥有员工约31,000名*，透过全球300多家办事处*为地产业主、投资者及承租者提供综合的地产服务。
世邦魏理仕是逾二百多年经验的全球房地产先驱，透过单一策略顾问提供数以千计可行方案。以亚洲地区内超过五十个办事处为据点，包括柬埔寨、中国、香港、澳门、印度、日本、韩国、马来西亚、菲律宾、新加坡、台湾、泰国及越南，我们能够协助客户发展当地市场，及在迅速发展的市场中带来可见成果。
我们以了解客户业务及研究市场动态为先，致力迎合客户房地产的需求，配合其整体业务指标，在瞬息万变的市场上力求转变，就是我们与客户建立长久关係的原则。世邦魏理仕的全面服务，能满足客户的多方面需要，再加上与世界各地的紧密联系，助您轻易进军不同市场。
*不包括联营公司
世邦魏理仕是逾二百多年经验的全球房地产先驱，透过单一策略顾问提供数以千计可行方案。以亚洲地区内超过五十个办事处为据点，包括柬埔寨、中国、香港、澳门、印度、日本、韩国、马来西亚、菲律宾、新加坡、台湾、泰国及越南，我们能够协助客户发展当地市场，及在迅速发展的市场中带来可见成果。
我们以了解客户业务及研究市场动态为先，致力迎合客户房地产的需求，配合其整体业务指标，在瞬息万变的市场上力求转变，就是我们与客户建立长久关係的原则。世邦魏理仕的全面服务，能满足客户的多方面需要，再加上与世界各地的紧密联系，助您轻易进军不同市场。
*不包括联营公司
联系方式
- 公司网站：http://www.cbre.com/
- Email：anson.xu@cbre.com.cn