天津招聘

Job Title:
Senior Application Support, Asia
Location:
Shenzhen ODC Office
Reporting to:
IT Application Support Manager Regional, Asia
Peers:
Software Quality Assurance and Deployment Analyst (located in SZ ODC)

Key Responsibilities & Accountabilities

Key responsibilities:
o Responsible for the various Production Application Support functions within IT Services to deliver support to end users in True about how to use various types of application systems efficiently and effectively in fulfilling business objectives
o Actively identify and follow up incidents according to the IT incident/problem resolution process to provide service recovery within SLA
o Work closely with Application Support team to ensure availability and performance essential services within application infrastructure
o Interact with various internal IT support functions, Development, Operations, QA and external 3rd party vendors to trouble shoot and resolve complex problems
o Work with appropriate support providers to analyze root cause and provide a permanent fix or workaround
o Application monitoring, performance tuning, and testing

Key accountabilities:
o Senior Application Support will provide services for HL/SOA application / database of whole Asia.
Working Relationships
Internal:
o HL/SOA application support team
o Developer team
o Project Manager

External:
o Third party suppliers / vendors
Skills, Experience & Qualifications
Skills:
o Good knowledge of web application architecture
o Communicate in English
o Strong analytical & technical skill, good listening and communication skills at all levels
o Knowledge in MySQL, MS SQL, Oracle Database, J2EE web application skills
Experience:
o 3 - 5 years of working experience in production support and issue resolution as a business or technical analyst and experience as a production support analyst.
Qualifications:
o Bachelor degree or higher in Computer Science, Computer Engineering or related fields.

A leading professional service firm is inviting high caliber professional to apply the position of:

于1993年进入中国的杰迈.晶雅人力资源有限公司是最早独立进行人事招募及相关服务的机构之一。由于在人事工作方面始终兢兢业业提高质量的服务，我们获得了人事局专门颁发的人事许可证。杰迈.晶雅已经为上海，北京，广州,深圳以及其他各大城市的400多个外资企业提供了短期员工、合同制员工及正式员工的招募及人才输送服务，其服务领域包括：

快速消费品制造商 银行
电信 信息技术
重工业设备制造商 机械/电子设备制造商
造纸和包装 法律
医药 石油化工
审计/保险/金融 汽车
广告/传媒/公关 国际贸易
传输/船运 以及其他诸多领域

在过去三年中我们每年平均提供职位300个。高职位，甚或***的管理职位，应有尽有。我们的服务对象中不乏华侨和学成归国人士。

凭着丰富的经验，熟练的实际操作，以及敬业的职业精神，我们能向每一位客户确保高质量的服务。这不仅是我们目前已经取得并力争保持的成就，更是激励着我们不断提高，不断完善自身的努力方向。

无论客户需要怎么样的人事服务，我们都会尽我们所能去满足。

Established in hong kong in 1983 gemini personnel is a division of the gemini group of companies and is hong kong's leading recruitment company with offices in hong kong, shanghai, beijing， guangzhou & shenzhen.

J.M.Gemini's clients consist of multinationals, banks and finance companies, as well as small to medium-sized enterprises across all industries.

We are specialized, but not limited to the following industries:

We provide below service:

--permanent recruitment
--temporary & contract
--executive search & selection
--payroll and compensations and benefits administration solutions


Remuneration will be commensurate with qualification and work experience.
interested parties, please forward your resume with expected remuneration to us.
duplicate applications will not be considered.

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