天津招聘

Do you want to make a difference or are you looking for a challenge? This could be the opportunity for you!

Who we are:

Alexander Mann Solutions is the world’s leading provider of talent management solutions; we are the Global leader in Recruitment Process Outsourcing (RPO) and #1 across Europe and APAC. We have 4000 passionate individuals working with organizations in more than 80 countries, helping them attract, engage and retain top talent. Trusted advisors across numerous industry sectors, we provide an impressive choice of outsourcing, consultancy and project services.

Best RPO Partner Gold Winner – Human Resources HR Vendors of the Year Awards 2018

No. 1 RPO Provider in Asia Pacific – HRO Today’s Baker’s Dozen 2018

Our Culture

Alexander Mann Solutions is all about Inspiring People - the people we work with, the clients we work for and the communities we’re part of. Inspiring is the environment we’ve created within Alexander Mann Solutions. One where people are developed and supported through challenging opportunities. One where they can work with the most talented people in the industry – specialists who they can learn from all the time. One where we’re ambitious with our growth plans, innovative in our solutions and committed to our clients.

What We Offer?

There’s one word that sums up what we offer: choice. The choice of working in a number of exciting locations around the world, with a broad range of high profile businesses across many different industry sectors. The choice of focusing on one stream within our career framework, or building new skills across specialist areas. Should you choose to join AMS, you will have complete control over where your career takes you.

As part of our growth in the region, we currently have an opportunity for Manager- Client Services based in the Alexander Mann Solutions office in Shanghai. In this role, you will be working closely with our recruitment team and stakeholders to ensure smooth support is provided throughout the recruitment process. You will also be working very closely with the leadership team across APAC and thus would need to be fluent in English.

Purpose:

- To take ownership for the recruitment delivery, relationship management of a leading medical device account within a client ensuring all quality thresholds and KPIs are met, client satisfaction targets are achieved and value is generated for AMS;

- The role holder is responsible for their team’s achievement of recruitment delivery targets and KPI’s, (both quantitative and qualitative) whilst successfully achieving the agreed budget. The Manager – Client Services is responsible for building strong relationships with key client contacts, drives client satisfaction and best practice;

- The Manager – Client Services is responsible for all aspects of their team’s development delivering an effective and efficient service in line with AMS and client expectations. The Manager – Client Services is expected to hold and work to maintain a sound level of specialist/technical expertise (e.g. sourcing strategies, recruitment models, and best practice recruitment).

Key Accountabilities:

- Develop and maintain pro-active and constructive relationships with clients by demonstrating an understanding of the business, the requirements and set expectations accordingly;

- Manage senior stakeholders in fast-moving, complex and difficult client environments enhancing AMS’ reputation within the business acting in an advisory capacity;

- Partner senior client stakeholders to define resourcing strategies and plans that meet medium to long term client objectives and enable AMS to plan ahead;

- Deliver continuous improvement projects and client specific projects;

- Responsible for spotting business development opportunities and managers and the account team strengthening the relationship between AMS and the client;

- Understand AMS people are a key market differentiator and genuinely committed to the development of direct reports and the team;

- Accurate financial forecasting and a deep understanding of the team productivity to enable resource management;

- Hold sound knowledge of recruitment model options and design in order to promote the benefits of an outsourced solutions to the client;

- Keep abreast of market intelligence and industry trends (e.g. new technology, recruitment metrics, legislative changes) and use this insight to develop resourcing plans;

- Act as a Trusted Advisor to clients and team on resourcing related matters.

Knowledge, Skills and Experience:

- Experience in client management, team management and commercial management;

- Experience of presenting to and solving issues for senior clients and gaining their agreement to a course of action;

- Ability to liaise with and influence all levels of management to agree a change of direction or new process;

- Experience of developing and delivering recruitment strategies and processes to improve outcomes (e.g. decreased time to hire, increased quality of hire);

- Experience working to and achieving demanding targets, ratios and SLAs and working to tight deadlines in a fast moving environment;

- Thorough understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors) and ability to guide and advise clients on legislation;

- Subject matter expertise, knowledge of local recruitment practices along with the ability to use market intelligence and analyses market trends to provide insights to clients;

Alexander Mann Solutions (AMS) acknowledges that you have an expectation of privacy and confidentiality regarding the personal information you have provided in connection with your application for employment and will comply with all applicable data protection laws. AMS uses your personal information requested in this application process to evaluate your application for employment and for other customary human resources purposes which include [screening and selection, interview, offer, onboarding]. AMS will ensure that the personal information you provide will be kept secure and not transferred outside the PRC or shared with any other organization other than where necessary to evaluate your application. By sending an application for a role you are in agreement with the use of your personal information throughout the process

公司介绍
AMS创立于1996年，是一家提供综合性劳动力解决方案的全球企业。我们致力于通过帮助企业构建、重塑或优化劳动力，令其在不断变化的时代中蓬勃发展。我们提供人才招聘与非正式员工管理、内部人才流动与技能发展、以及人才与技术咨询服务。我们在全球拥有超过4500名行业专家，服务超过100家全球蓝筹企业。秉承充满激情、勇敢无畏、真诚守信的价值理念，我们致力于帮助全球客户打造真正的灵巧劳动力。

About us
We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 4500+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it.