天津招聘

公司名称：巴斯夫聚氨酯特种产品(中国)有限公司
巴斯夫股份公司（BASF SE），是一家德国的化学公司，也是世界最大的化工康采恩。巴斯夫集团在欧洲、亚洲、南北美洲的41个国家拥有超过160家全资子公司或者合资公司。公司总部位于莱茵河畔的路德维希港，它是世界上工厂面积最大的化学产品基地。

Position: Officer, Customer Service (8 months)
Reporting to: Senior Manager, Sales

RESPONSIBILITIES:

1. To cooperate closely with sales team to achieve sales target
2. To prepare all documentation and statistics related to Sales and maintain proper filing
3. To maintain SAP & MRP in BAPS as management tool and ensure correct data input
4. To provide best possible service to customers and promote the establishment of long term customer relationship to ensure a sound profitable future customers base
5. To cooperate closely with other departments of the company to ensure efficient operations and timely delivery of quality products
6. To support sales manager and sales team build up market information data bases, and summit routine market reports
7. To collect, document and consolidate customers? problems complaints according to defined procedures / system, coordinate with relevant personnel such as sales, logistics, warehouse, finance and production etc to solve problems and to ensure all necessary corrective & preventive actions are taken in accordance with serving standards. Update and alert Department Manager any unmet customer need timely
8. To support Sales Team on inventory & Credit Administration, ensure goods are available for timely sales and distribution and to regular check and monitor customers? credit status
9. To ensure that all operations (also at customer premises) are carried out in accordance with internal quality systems (TS16949), BASF and local government SHE regulations. Report any areas of concern immediately to Department Manager & EHS Manager

REQUIREMENTS:

1. College degree and above, major in business, chemical or mechanical
2. At least 1 year working experiences preferably in Logistics and Customer Service & order processing area
3. Knowledge in PC software application and use of SAP is essential
4. Strong coordination and communication skills
5. Good command of English, in speaking and in written.
6. Competencies required: Striving for Achievement, Customer Focus, Communication and Interpersonal Understanding, Team working, Influencing and Impact, Working Management, e

公司地址：上海浦东港城路2333号 巴斯夫3号门
有意者请将简历发送至 hr38@shdhr.com
并注明应聘岗位名称

上海东浩人力资源有限公司前身为上海外服子公司--上海浦东外国企业服务有限公司，经过15年的发展，已成为国内人力资源服务行业领先企业。2010年，在人力资源服务产业国际化的环境中，世博集团作出了“一体两翼”的战略布局，将原上海外服招聘中心的力量注入上海东浩人力资源有限公司，整合共享上海外服已有技术平台和人才数据库，旨在打造覆盖全国的以招聘服务能力为核心的新型人力资源服务平台。迄今为止，已向8000余家外商投资企业提供了数十万名专业人才。