上海招聘IT Support Technician（IT代表）

IT Support Technician（IT代表）

马士基（中国）有限公司

公司规模：5000-10000人
公司性质：外资（欧美）
公司行业：交通/运输/物流

职位信息

发布日期：2019-05-09
工作地点：上海
招聘人数：1人
工作经验：2年经验
学历要求：本科
职位月薪：0.8-1万/月
职位类别：技术支持/维护工程师

职位描述

We Offer

.Play a part in major global organisational improvement project

.Help implement global standard IT processes for service and support

.Pro-active participation in regional IT Account Management team

.Develop core business partnership skills related to global support management

.Insight into local business practices and challenges worldwide

.Opportunity to involve in project management both locally and globally

Key Responsibilities

.Act as an IT business partner to support business needs

.Provide simple onsite IT support

.Deliver support and advice for Facilities Management/Office Services regarding office move planning

.Support Hardware and Software asset management / tracking / auditing for devices not connected to the network and according to global processes

.Manange local IT rooms, installed devices and LAN cabling

.Provide on call support for critical incidents outside of normal business hours and emergency situations as part of Business Continuity Plan requirements

.Provide VIP support as per SLA and agreement

.Act as POC for all IT projects under the area of responsibility and coordinate local actions

.Engage with global teams for changes to IT environment or planned releases

.Coordinate with relevant regulatory bodies where applicable for activities towards ensuring compliance with local regulations in effect

.Responsible for all IT equipment in sites managed including video conferencing, voice, networks mobility and site specific solutions like video walls

.Represent site or region in IT meetings / conferences as needed and likewise represent IT to business in local engagements

Who we are looking for

The ideal candidate should possess following skills and qualities :

.2+ years of IT support experience

.Proactive approach to problem solving

.Extraverted/Outgoing nature

.Ability to communicate with a wide audience, at all levels in the organization

.Good English language written and verbal skills as a minimum

.Passion for technology and cutting edge solutions

.A real desire to help people

.Someone who interacts with and understands business language/requirements, and able to translate into IT talk

.Ability to adapt to changing environments

.Good understanding of local country legislations

.General understanding of business processes, and willingness to learn the T&L processes

.Positive, optimistic and analytical approach to problem-solving

.Self-motivated, able to operate with minimal supervision

.Time management and the ability to prioritize and manage tasks

.Ability to work under pressure

.Ability to work in a team and share solutions / information with colleagues

.Valid Passport and willingness to travel at short notice

.Able to work in cross functional teams

.Remote interaction with teams across geographic borders

.ITIL knowledge (certification is optional)

.Project management certification is a plus but not a must

.Has worked with Service desk tools and Incident / problem / request processes

.Familiar across multiple Windows

职能类别：技术支持/维护工程师

公司介绍

Maersk Group is a publicly traded corporation with some 68,000 shareholders. Our controlling shareholder is the A.P. Moller and Chastine Mc-Kinney Moller Foundation,which was set up by the company’s founder in 1953.Maersk Shares are traded on the Copenhagen Stock Exchange.

The company was founded in 1904,when Arnold Peter Moller partnered with his father in their hometown of Svendborg, Denmark to purchase a second-hand steamship.

All together, Maersk and its various business units employ about 108,000 people in some 130 countries. Our activities fall into the following main areas: Container activities, Oil and gas activities, Terminal activities.

马士基集团成立于1904年，总部位于丹麦哥本哈根，全球雇员达到10.8万人，在130多个国家设有400余个分公司。除航运业外，集团多元化的业务范围广及物流，石油及天然气之勘探和生产，造船业，航空业，工业生产，超级市场零售业和IT等范围。2011年美国财富500强中排名第144位。

工作生活方面：
法定节假日休假完全按国家有关规定执行。业务部门作息时间视业务情况另行安排。

福利待遇：
1、招聘过程中，不收取任何培训费用、保证金、押金等，不扣压员工身份证件。
2、公司为员工提供同行业内具有竞争力的工资。
3、公司除依法为员工办理五险一金外，为每位员工提供完善的商业保险。
4、公司为员工提供各种与职位相关的知识、技能培训。
5、公司竞争机制完善，为每位有才能的员工提供公平、公正的晋升机会。

欢迎有志之士加盟马士基集团，共同发展！

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