IO Regional Technical Support Advisor
道达尔润滑油(中国)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2019-05-31
- 工作地点:上海-黄浦区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:0.8-1万/月
- 职位类别:售前/售后技术支持工程师
职位描述
Technical Support:
Review and update technical materials to meet requirements from sales team and customers.
Build and maintain technical and product application database to ensure technical support efficiency.
Field visit with network sales during pre-sales and after-sales to assist on expanding the business.
Onsite technical support and trouble shooting at customer’s application and give the suggestion on the solutions;
Focus on important segments / Niche product applications and give professional technical support;
Support to launch and popularize new products, support for the new application of products;
Implement Lubrication Audits to get improvements on maintenance cost savings through our solutions;
Organize and provide proper technical training to IO sales team and IO distributors.
Assist with the interpretation of oil analysis results for IO sales team and customers.
Give presentation to the national and local IO customer seminars.
Implement the action plan of technical Department.
Complete other jobs or projects assigned by line management
Technical Communication:
Communicate closely with IO Market / Product managers regarding the specific products information.
Develop and maintain a library of technical competitive information to be shared in the zone;
Feedback for the technical service programs to be more efficient for IO business supports;
Collect IO product, application and services information on the competition, and share internally;
Participate the exhibition, seminar to present TOTAL for image promotion in need.
Accountabilities
To strengthen the technical programs and develop professional image of TOTAL as a “Lubrication Solution Provider”.
To work with IO Market, Product department to provide quality products and services to the customers;
To participate the development of IO sales and market through technical recommendation that bring value to the customer;
职能类别: 售前/售后技术支持工程师
公司介绍
作为***家进入中国海上油气勘探和参与中国炼油业务的国际石油公司,道达尔目前在中国拥有近5,000名本土员工,积极参与中国能源行业全产业链环节——从上游到下游与化工,与中国合作伙伴们分享经验、技术和专业知识,建立双赢互利的合作关系,共同发展国内外能源业务。
联系方式
- Email:Angela.xu@total.com
- 公司地址:天津港保税区海滨八路68号