天津招聘

1.Duties 工作职责

 -Supporting sales team, expand the market sales within Japanese customers.

   支持销售团队工作(日本客户)

- Quick response to customers’ enquires , orders follow-up, especially spare parts.

   快速回复客户需求，包括备件报价，订单跟踪，尤其是备件订单。

-Create sales quotation and orders and release order properly in ERP system.

   在ERP系统创建备件报价单、订单，并适时地释放执行订单。

-Communicate with Sales/Service/logistics/Financial to ensure sales machine order implementation.

   积极与销售，服务，物流和财务各部门沟通以确保机器订单顺畅执行。

-Handle and follow up the warranty orders and goods return .

   处理、跟踪保修单及客户退货处理。

-Handle and follow up temp-out case and monthly report to Sales/Service/logistic/Financial department to ensure write off every case.

  处理和跟踪临时出库备件，每月定期向各部门呈报临时出库报告以便跟踪各案例直至其结束。

-Timely submit sales posted shipment documents with sales orders and has orders invoiced 

  及时呈报开票资料确保发票及时开具。

-Monthly check account and follow up the outstanding payments for the customers

  每月与客户对账和跟催客户付款。

-Assist working to service enquires and prepare offers.

  提供服务部相关服务费需求和报价。

-Sales report and statistics support. 

  销售报告和销售统计支持

-Weekly communication meeting for goods with logistic to improve customer service level.

  每周与生产物流部沟通例会，完善提高服务水平。

  

2.Education and Experience教育/专业和工作背景

-College degree in Admin, or in Sales or an equivalent combination of education

-2 years of work experience in Customer Service, Sales Coordination in an international company

3.Competences, Skills应掌握的知识和技能（如有特殊技能，请描述）

-Language Skill:Have a good command of Japanese and basic knowledge of English

-Self-motivated and well communication skills

-Good technical skills and understanding

-Good service consciousness

4.Physical Requirements/Work Conditions/Travel Requirements体能要求/工作条件/出差要求

-Willing to work hard, detailed oriented and team work

5.Other General Requirements / 其它常规要求:  

- Capability for ERP system

- Microsoft Office 

Company Profile

As a pioneer and market leader in the field of automated wire processing, Komax provides its customers with innovative and sustainable solutions for any situation that calls for precise contact connections. Komax manufactures series and customer-specific machinery, catering for every degree of automation and customization. Its range of quality assurance modules, test systems and intelligent networking solutions complete the portfolio and ensure safe and efficient production. Komax concentrates primarily on four market segments: automotive, aerospace, telecom/datacom and industrial.

Global but local
Komax is a globally active Swiss company with production facilities in Europe, North and South America, Asia and Africa. It provides local sales and service support in more than 60 countries through subsidiaries and independent representatives. This provides Komax with a unique global presence and allows it to efficiently and competently serve its local and global customers at all times, thus ensuring the availability and value of their investments after equipment commissioning through standardized service processes. Proximity to its customers as well as short reaction and delivery times play a decisive role in its success, which explains why Komax has been consistently applying the motto “global but local” for years.

Over 40 years of experience
Since 1975, Komax has grown from a 3-*** business to a group with more than 40 companies and more than 2,000 employees. Back in 1981, the company's founder Max Koch initiated the expansion abroad with the founding of Komax USA, and has continued to pursue this expansion ever since. Komax has established itself as a market and technology leader in recent decades thanks to its continuous development of innovative, novel solutions for automated wire processing. As a result of several acquisitions in recent years, Komax has entered the market with six additional brands: Artos, Exmore, Kabatec, Laselec, Thonauer, and TSK.