Senior Helpdesk Consultant (EPOD)
掠食龙(上海)信息技术有限公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2019-08-02
- 工作地点:上海-静安区
- 招聘人数:2人
- 工作经验:2年经验
- 学历要求:本科
- 职位月薪:2-2.1万/月
- 职位类别:专业顾问
职位描述
Responsibilities
1、Assist the HELPDESK as required(KPI assessment of different working hours/non-working hours).
2、Provide EPOD system and business training to external domestic and foreign users online/on-site.
3、Provide EPOD system and business training to internal domestic and foreign users online/on-site.
4、Provide assistance to EPOD technical & logical issues for domestic & foreign users.
5、Establish an efficient workflow and system for HELPDESK.
6、Able to independently and efficiently solve business corrections in the trading process.
Qualifications
1、Fluent in reading and writing Chinese & English.
2、Flexible to travel both at home and abroad.
3、Proficient in PPT.
4、Experience in traditional industries.
5、Proficient in EPOD application.
6、Good at communication and proven ability to excel under pressure.
公司介绍
创始团队成员,专业,基于沉淀;创新,源于执着,传统产业互联网+带给我们的不仅仅是简单产品去中间化,通过更有效的传统产业链互联网化的深度整合,激发用户新需求,创造传统产业新的增值服务和价值,带给大家共享经济的美好明天。
EZCARRY committed to optimizing the international logistics service supply chain,reducing the logistics product dimension,providing supply chain financial services , providing logistics services for logistics servies through Internet+SAAS technology,standardizing logistics products,services and transactions,integrating high quality logistics service resources at home and abroad Buyers to provide one-stop professional,efficient,low-cost,strong security of the integrated international logistics solutions.
With the launch of overseas version,platform will integrate highquality-products and priority in this version to provide it to overseas buyers,so that you could complete an order remain within doors.
The service of both PC and APP terminal allows you to get real-time information at anytime and anywhere.
公司网站 ***************
简历投递:HR@ezcarry.com
联系电话:15900412548
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联系方式
- Email:HR@ezcarry.com
- 公司地址:地址:span海宁路899号长泰企业天地