天津招聘

ESSENTIAL JOB FUNCTIONS:

(The fundamental job duties)

Inquiry / Order Taking

Handle order entry process (Email, Fax, Automated - voice response, internet, direct system orders & etc), including normal product order, sample order and goods return order.

1 Receive and acknowledge customer orders

2 Input order into system for order validation within one working day upon receiving of customer PO.

3 Ensure orders are only processed without bypassing credit check

4 Close follow up each open order and well communicate with customer / sales to ensure contract fulfillment

Order Validation

1Validate orders and contact other internal interface, need appropriate solution if orders are suspended with following issues:

2 Credit block

3 Pricing block

4 Inventory availability, including reconfirming orders with next delivery date if stock is not available

5 Status of contract terms (pricing, payments, delivery date, etc)

6 Coordinate to meet delivery dates before rejecting or re-confirming orders

7 Internal replenishment - orders & dispatch

Confirmation

1Send official order confirmation via email or fax to customer for acknowledgement within one working day upon receiving of customer PO.

2 Adjust sales order in case of inventory status change and acceptable customer change requirement

3 Double confirm with customer regarding Delivery Address, Shipping Method, etc.

4 Inform sales of any rejected orders

Coordinate inventory allocation

1 Work with Purchase / Logistic team/sales teams for stock allocation in case :

2 Reserved order / buffer stock for approved customer

3 Urgent/special requirement of customer

4 Handle Customer Complaint

5 Record all customer’s complaints/issues via phone, email or fax, and sent it to QA & related dept..

6 Follow up the investigation and response to customer for final solution.

7Vendor master data maintenance

8 Establish new vendor in SBO system

9 Revise or update system vendor info while related party requests.

10 Conduct annual vendor data review.

北京外企德科人力资源服务上海有限公司（简称 FESCO Adecco 外企德科）是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。

成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。

FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。