天津招聘

Amazon is growing its Amazon Services strategy aggressively around the world, we are looking for a Seller Operations Support to accelerate China Sellers success on worldwide Amazon Marketplace. You will have the exciting opportunity to shape and deliver our suite of Amazon Services and play a key role to work with multiple internal stakeholders and business teams to contribute on significant Amazon Service products development and improvements, and/or launch to support growth of China Amazon Service. Candidates who delight in optimizing scarce resources and can strategically outline effective solutions rapidly should apply.

The Role
As a Seller Operations Support, your primary role will be working closely with multiple Amazon business teams/stakeholders and execute operational tasks to support and improve China Amazon Services deliverables and experience to ensure long term success of China Sellers on Amazon worldwide marketplace. The role will involve working on Amazon systems, interact with Sellers, and perform daily operational tasks supporting leads pipeline building, Sellers on-boarding, daily account management, as well as managing data and compiling business reports as needed.

The ideal candidate should have sales-operation or sales-support related experience, ability to work in an environment with minimal supervision, across multiple complex functions with capability to influence external parties; able to interface with technology systems, analyze data and gather actionable conclusions; and be comfortable in executing repeatable processes. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will also require to deliver results against set targets. S/He will report to the Head of Service Operation based in Shanghai, China.

Primary Responsibilities, include but not limited to:
? Support multiple Amazon Services business and product teams on centralized and standardized operational tasks including but not limited to: leads management and assignment, Sellers enrollment support, Seller profile creation, deals submission, data pulling and reports generation, etc.
? Assist and support on new and existing process creation and implementation
? Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency
? Identify areas of possible process improvements and automation opportunities
? Document processes, regularly update existing SOP, review/suggest SOP changes required if any
? Handle various sets of daily, weekly and monthly business reports
Personal Attributes and Competencies
? Multi task in a fast paced environment
? Operate with speed and accuracy necessary to meet Amazon standards
? Strong data accuracy skills, eye for detail, and commitment to meet deadlines and targets
? Consistent effort, intense commitment, and willingness to go above and beyond when needed
? Creative and analytical problem solvers with a passion for operational excellence
? A strong appetite for teamwork, and a just-do-it attitude
Basic Qualifications
? 3+ years of experience preferably in project management, sales operations, and working with technology and systems
? Experience in a highly analytical, results-oriented environment with external customer interaction
? Proven analytical skills and demonstrated ability to manage the business by the numbers. Must be metrics-driven
? Experience in devising and implementing business processes related to Sales, Marketing, Support and Operations
? Impeccable attention to detail, passion for processes, systems/tools, and data analytic
? Exceptional customer obsession with a passion for working backwards from the needs of field or organizations
? Strong bias for action, highly organized and ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines
? Excellent verbal/written communication and presentation skills in both English and Chinese
? Bachelor’s degree in business, marketing, or relevant field of study
? Flexibility to relocate and station at other remote office within Jiang Zhe Hu area
Preferred Qualifications
? Experience in e-Commerce and/or in a hi-tech B2B sales organization
? Well versed in Excel, Access, and SQL is a plus

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。