天津招聘

Key Responsibilities

1. 通过在线系统与顾客沟通，及时做好商品售前、售中和售后服务工作；
2. 协助顾客完成购买、订单查询和退货服务处理；
3. 负责顾客咨询解答等；

Knowledge, Skills and Abilities

1. 中专以上学历；
2. 1年以上工作经验（呼叫中心服务工作经验或淘宝客服工作经验优先考虑）或优秀应届毕业生；
3. 年龄20至35岁之间，声音清晰普通话标准，有良好的沟通交流能力；
4. 计算机操作熟练，中文打字速度40字/分以上，熟练使用办公软件（尤其Excel和Word）

WE ARE WERNER

For more than 60 years, pros have trusted the Werner brand to deliver superior climbing equipment. We manufacture a full line of professional grade products built to last for generations while withstanding the most challenging jobs. Werner ladders are constructed and tested under strict ANSI and OSHA standards to maximize reliability and safety for end users.

As a world leader, our industry reputation is anchored by a complete line of products strengthened by category management. We provide our distribution channels with multiple brands, merchandising solutions, marketing services and world-class safety training.

Every Werner product purchased is backed by a company-wide commitment to unequalled service and quality. Our goal is simple – to help our customers successfully grow their business and provide end users the best climbing equipment available. Our strategic worldwide network of manufacturing, sales and warehouse facilities is frequently expanding and adjusting to meet market needs.

Each facility is fully staffed and features state-of-the-art technologies and processes. As a result, Werner delivers millions of climbing products at a great value to customers around the globe.