天津招聘

  

For working in the clinic reception area

  

• Greet and help patients
• Check patients in, and update pts’ information on Trakcare.
• Handle incoming calls; take messages and route messages to appropriate party.
• Help to maintain physician/clinic appointments, coordinate patient flow (late pts and walk-in pts mgmt support), and schedule follow-up appointments
• Document and help to manage daily clinic activities through Trakcare.
• Coordinate and prepare medical files.
• Check and ensure the accuracy of the patient registration details & document completion.
• Assist physicians and nurses on patient communication.
• Record and track on outpatient clinic activities.
• Maintain work area and clinic waiting area tidy and clean.
• Answer basic patient inquiries and assist patient when required.
• Attend meetings as required.
• Maintain supplies needed for the reception desk to function properly.
• Perform other duties as assigned.

  

  

For working in the appointment center

  

• Perform call center agent functions; handle incoming calls with professional telephone etiquettes; follow scripts when required and applicable.
• Answer basic patient inquiries based on the call center knowledge base information and in line with hospital policies.
• Assist patients to schedule appointments; offer alternative appointments when the desired not available.
• Coordinate with clinics and ER for the sick appointment requests and assist the communications with patients
• Document the appointment requests that are unable to fulfill to help identify service demands and gaps
• Documents clear messages and send to relevant departments when needed.
• Coordinate patients’ phone requests and transfer calls to relevant departments when needed
• Complete the call center system working requirements.
• Document and help to manage daily clinic activities through Trakcare when needed.
• Maintain work area and clinic waiting area tidy and clean.
• Answer basic patient inquiries and assist patient when required.
• Attend meetings as required.
• Maintain supplies needed for the reception desk to function properly.
• Perform other duties as assigned.

  

CGP 020是全球***家全面整合多行业的线上线下人力资源综合平台。

成立于2012年的CGP，脱胎于传统的猎头公司，拥有近400名专业人士为跨国公司与本土企业提供猎头、招聘流程外包和派遣服务，目前已成为亚洲***的提供招聘解决方案的公司之一。

公司在中国大陆有14个办公室，并在中国香港，新加坡和美国都设有办公室。

在2018年，公司大力发展线上的拥有强大AI匹配技术的招聘平台，并获得了多个业内奖项，包括***招聘机构和具创新能力招聘机构。

Human Resources Asia Recruitment Awards 2018
- ***招聘机构 - 最终大奖
- 具创新能力招聘机构 - 金奖

RI Asia 2017-2018
- 最具潜力招聘服务商
- 中国***招聘服务商

Top HR 2018
- 最具发展潜力本土猎头机构大奖
- 中国猎头行业排行榜内资 TOP 3