Service Leader(职位编号:1609040)
通用电气(中国)有限公司 GE China
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司 医疗设备/器械
职位信息
- 发布日期:2012-12-24
- 工作地点:北京
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 职位类别:客服主管(非技术)
职位描述
Business Segment
Healthcare Life Sciences
About Us
X
Role Summary/Purpose
Essential Responsibilities
The Service Leader demonstrates accountability for functional, business, and broad company objectives. In this role you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy. • Participate in development and lead the execution of the Services growth strategy • Responsible for building strong long-term relationships with specific customers within the region • Lead complete field resource management efforts • Support all O&M operational processes • Work closely with region sales leaders to ensure appropriate sales coverage and opportunities to achieve the services orders plan for region • Provide the operational leadership needed to drive profitable service growth • Responsible for overall business management duties for assigned Field Service Engineers • Provide accurate and timely information to assigned personnel regarding salary planning, performance appraisals, career coaching and disciplinary action as required • Lead efforts to ensure customer service excellence for assigned customers • Lead service engineering to accomplish effective support of region customer service objectives • Manage cost control, quality, and operations-oriented customer communications • Implement Operation Safety Policy Instructions, conduct field work in compliance with OSHA and applicable regulations and encourage good employee safety practices • Participate and lead business Six Sigma process • Interface regularly with the Services Product Line Leader to review the progress of regional growth initiatives and participate in the development of new service offerings
Qualifications/Requirements
• Bachelor’s degree from an accredited university or college • At least additional years of experience in Field Services • At least 3 years of experience in a management role • Willingness and ability to travel within assigned region
Desired Characteristics
Bachelor’s degree in Biotechnology or Engineering is preferred • Six Sigma training is preferred • Strong business acumen and commercial savvy • Ability to manage effectively in a dynamic and fast-paced environment • Strong customer service mindset • Effective team contributor and member • Ability to energize teams through inclusiveness and connection with people • Working knowledge of contract terms and conditions • Familiarity with project labor and material quoting tools • Ability to build trust by respecting the ideas and contributions of everyone • Strong oral and written communication skills • Strong interpersonal and leadership skills
公司介绍
GE公司的历史可追溯到托马斯?爱迪生,他于1878年创立了爱迪生电灯公司。1892年,爱迪生通用电气公司和汤姆森-休斯顿电气公司合并,成立了通用电气公司(GE)。GE是道 琼斯工业指数1896年设立以来唯一至今仍在指数榜上的公司。
2011年GE的年销售达1420亿美元。
GE现有6个产业部门,其中包括:航空、交通运输、医疗、能源、GE金融、家庭和商业解决方案。
GE (NYSE: GE) is Imagination at Work – an advanced global technology, service and finance company that is taking on the world’s toughest challenge. Widely recognized as the world’s largest multi-business company, GE excels in a variety of sectors including energy, oil and gas, water treatment, aviation, healthcare, transportation, lighting, appliances and finance. GE serves customers in more than 100 countries and employs more than 300,000 people worldwide. Jeffrey R. Immelt is Chairman of the Board and Chief Executive Officer of GE.
The company traces its beginnings to Thomas A. Edison, who established Edison Electric Light Company in 1878. In 1892, a merger of Edison General Electric Company and Thomson-Houston Electric Company created General Electric Company. GE is the only company listed in the Dow Jones Industrial Index today that was also included in the original index in 1896.
Total revenue of GE reached $142.0 billion in 2011.
GE is having six businesses including: Aviation, Transportation, Healthcare, Energy, GE Capital, Home and Business Solutions.
联系方式
- 公司网站:http://www.ge.com/
- 公司地址:华佗路1号
- 邮政编码:201103