天津招聘

CLIENT PROFILE

Our client is a leading US-based financial institution that provides diversified investment and financial services to emerging and mature companies in the technology markets.

Responsibilities:
? In coordination with a team of colleagues, the RA Supervisor must consistently and professionally deliver a superior experience to communicate with clients utilizing the telephone and emails etc communication medium.
? Responsible for assigning the portfolio of clients to each RA and leading the team to have a particular focus on strong follow-up and delivering rapid responses.
? Have independent accountability for the following:
? managing and growing existing relationships with clients and influencing positive change in their operations, as well as communicating policy changes
? responsible for client retention and increasing average revenue per client within the assigned client portfolio through proactive identification of global cross-sell opportunities
? direct delivery and service of identified product solutions
? overall client satisfaction and net promoter score (NPS)
? responsible for adhering to Bank policies, procedures, legal and compliance requirements
? Responsible for the service and eConnect support needs of clients, activities include daily client phone contact, problem-solving, general research and follow-up.
? Will work collaboratively with US division personnel. Will also have defined operational responsibilities such as Wire Call Back Confirmation, Call-to-Verify Authentication etc

Candidate Requirements:
? Bachelor Degree or equivalent experience required.
? Typically requires a minimum of 7+ years related professional experience or 10+ years of overall experience
? Good leadership and teamwork, ability to manage the small team and positively influence the team
? Proven sales experience focusing on solutions and value rather than product sales.
? Excellent analytical skills, capable of explaining complex concepts in a clear and concise manner.
? Excellent communication skills, proficiency in English, both verbal and written.
? Ability to develop strong positive relationships with external clients and internal colleagues.
? Demonstrated proficiency providing technical support to clients over the phone and email. Quick-learner and demonstrated proficiency with each of the systems described above.
? Extensive working knowledge of commercial bank deposit products and cash management services.
? Demonstrated proficiency within each of the soft skills identifying sales referral opportunities, problem solving, and conflict resolution

Apply with resume to: melissa.xu@orionchina.net.cn

Orion China is an executive search and management recruitment consultancy. Incorporated in Shanghai, our business and market knowledge is best poised for corporate organizations expanding through the eastern gateway of China. Contrary to the nature of multi-tiered consultancies, our driving philosophy is to return a sense of trust and responsibility to our industry.

Headquartered in Shanghai, our firm is comprised of local and foreign consultants with respective industry experiences and search-related backgrounds. To offer a desirable scope of service, we partner with search and business affiliates in South China, Singapore and Europe. Providing this diversity of geographic and business knowledge, our clients benefit from fact-based analysis, operational experience and original thinking.



优仕人才服务有限公司（OrionChina）是一家专业从事中高级人才猎头、人事外包、人力资源咨询、个人职业生涯规划的人力资源顾问公司。区别于国内外不同类型的人力资源服务公司，我们更看重客户和人选对我们的信任，以及我们为此而应该承担的责任。我们矢志成为真正的咨询顾问公司，以专业的顾问式服务，为客户打造适合其自身不同发展阶段的职业经理人团队。

优仕（OrionChina）是由来自多元文化背景和丰富猎头经验的本土和外籍专业人士组成的。对东西方文化、市场因素及经济环境的深入了解，凸现了我们在分析和把握跨国企业在中国市场的人力资源理念和本土化策略，以及职业经理人才和专业人士的价值取向和成就动机方面的独特优势。

凭借具有不同行业背景，融合东西方文化的资深顾问团队，依托建立在多年实践经验积累之上的专业化服务流程，以及高效的信息化管理平台，优仕（OrionChina）为在中国发展的国内外企业推荐了大量的职业精英，业务范围涉及到上海、北京、广州等城市及周边地区。此外，作为GLASFORD在中国唯一的成员，我们还在世界上三十余个国家拥有紧密合作的猎头合作伙伴，可以为我们的客户提供全方位、跨地域的人才招聘服务。