天津招聘

Customer Services and Logistics



·Provide timely and right information for customer's enquiry on price, product availability and extra costs. Extra costs must be accepted by customer.

·Ensure purchase order from customers are acknowledged timely and entered into the system Right First Time

·Ensure customers with credit limit block are flagged to AP Credit Manager and Marine Manager in-charge for resolution before arrangement of delivery

·Coordinate with worldwide network partner or distributors to arrange deliveries for direct customers in ports listed in the port directory

·Avoid mis-delivery and minimize cost of delivery. In the event of mis-delivery or shortage, seek alternatives and provide options to the customer. If this leads to a customer's complain or additional cost incurred, alert the supervisor immediately

·Ensure prompt receipt of signed ship receipt and update of delivery confirmation in the system for invoicing

·For CSC with responsibilities for network orders, ensure orders from system is promptly reviewed and handled over to internal logistics or 3rd party logistics service providers for arrangement of delivery

Ensure orders executed are in compliance with Total's ethics and Company control policy

Qualifications / experience required

·3 year of working experience in the area of customer services. Experience in logistics will be an added advantage

·Good communication and interpersonal skills, attention to details

·Proactive & innovative in seeking alternatives

Language : Fluent English and Mandarin and local dialects as appropriate

任仕达集团(Randstad Group, 以下简称任仕达) 成立于1960年，是全球最大的综合性人力资源服务机构之一，总部位于荷兰阿姆斯特丹，在全球40多个国家和地区设有4100多个分支机构，每天为近50万名求职者提供工作岗位。2010年，任仕达全球营业额达到142亿欧元，位列全球财富500强。

作为全球最受尊敬的综合性人力资源服务机构，任仕达致力于向企业提供一站式的人力资源解决方案：从短期雇佣到长期雇员招聘，从人力资源外包到岗位与业务外包，从单一服务到综合性人力资源解决方案，我们的服务满足了客户不断变化的需求。

我们的使命是“打造工作的世界”，通过持续关注企业和求职者，将两者需求完美匹配起来，达到企业发展和个人职业成长的统一。

任仕达在中国已有近十年的服务经验，我们在上海设立了中国总部，并在华东、华北、华南等地区开设了多个分支机构，服务网络已经覆盖了全国100多个一、二线城市，可向企业提供招聘与猎头、人力资源外包、及岗位与业务外包等全方位服务。