猎头职位欧洲一线奢侈品牌店经理Store Manager
北京意伯合咨询有限公司
- 公司规模:少于50人
- 公司性质:民营公司
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2013-01-15
- 工作地点:深圳
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:店长/卖场经理/楼面管理 销售经理
职位描述
现有某世界知名一线奢侈品牌招聘店经理
Position Title: STORE MANAGER
Main Responsibilities
Team Management
· All store staffs report to store manager, directly or indirectly
· Provide overall orientation to the team and maintain staffs morale.
· Evaluate and develop staffs’ competencies in their specific domain by training, coaching and performance review.
· Manage the shifts to cope with the peak and low hours of the day and to optimize the utilization of our resources
· Initiate and supervise in-store communication tools to ensure that the whole team works in a harmonious and efficient way.
Sales and Customer Service
· Lead the team by example and achieve our sales and service targets directly and through the team. Ensure that each and every customer (existing and potential) is served in the best possible manner and to conclude every transaction efficiently and effectively.
· Evaluate and develop sales staffs’ competencies in terms of customer relation, product knowledge, mix-and-match skills, and sense of promotion focus.
· Maintain, develop, protect and utilize customer data base to maximize our business achievement
· Proactively manage and deal with customer interactions and complaints. Manage all issues related to After Sales Service and Customer Queries. Provide solutions to each customer in keeping with the company guidelines.
· Create a service and detail oriented culture and continuous learning atmosphere through daily briefing and product presentation exercise.
· Execute and contribute to promotional events in store.
· Participate directly or contribute to product buying activities so as to better satisfy customer needs and secure a healthy sell-through rate.
Operational Accountabilities and Key Tasks
· Stock Management
a. Establish and maintain an efficient merchandise storage system in both warehouses and selling areas under company’s guidelines.
b. Ensure stock security by applying correct shipment receipt procedure and regular stock take and random check on daily and monthly basis.
c. Guide and supervise staffs to properly handle START system, stock transfer and end-of-season procedure so as to minimize discrepancy between book and physical record.
d. Forecast and control the usage of all kinds of store supplies; place order on a regular basis.
· Cash Management
a. Ensure that daily cashier job is carried over by trained and competent staffs.
b. Supervise on a daily basis about discount amount. Make sure the START system record of cash and credit card revenue is in line with bank record.
c. Manage store petty cash.
d. Guide and supervise staffs to execute product exchange and return procedure by abiding to company’s policy.
· Tailor Management
a. Ensure and evaluate the quality of alteration service delivered to customers
b. Communicate with, support and guide tailors to achieve high level of productivity.
Reporting
· Store manager should prepare and submit reports required by company within deadlines
· Participate in and prepare for relative meetings held by company.
Position Title: STORE MANAGER
Main Responsibilities
Team Management
· All store staffs report to store manager, directly or indirectly
· Provide overall orientation to the team and maintain staffs morale.
· Evaluate and develop staffs’ competencies in their specific domain by training, coaching and performance review.
· Manage the shifts to cope with the peak and low hours of the day and to optimize the utilization of our resources
· Initiate and supervise in-store communication tools to ensure that the whole team works in a harmonious and efficient way.
Sales and Customer Service
· Lead the team by example and achieve our sales and service targets directly and through the team. Ensure that each and every customer (existing and potential) is served in the best possible manner and to conclude every transaction efficiently and effectively.
· Evaluate and develop sales staffs’ competencies in terms of customer relation, product knowledge, mix-and-match skills, and sense of promotion focus.
· Maintain, develop, protect and utilize customer data base to maximize our business achievement
· Proactively manage and deal with customer interactions and complaints. Manage all issues related to After Sales Service and Customer Queries. Provide solutions to each customer in keeping with the company guidelines.
· Create a service and detail oriented culture and continuous learning atmosphere through daily briefing and product presentation exercise.
· Execute and contribute to promotional events in store.
· Participate directly or contribute to product buying activities so as to better satisfy customer needs and secure a healthy sell-through rate.
Operational Accountabilities and Key Tasks
· Stock Management
a. Establish and maintain an efficient merchandise storage system in both warehouses and selling areas under company’s guidelines.
b. Ensure stock security by applying correct shipment receipt procedure and regular stock take and random check on daily and monthly basis.
c. Guide and supervise staffs to properly handle START system, stock transfer and end-of-season procedure so as to minimize discrepancy between book and physical record.
d. Forecast and control the usage of all kinds of store supplies; place order on a regular basis.
· Cash Management
a. Ensure that daily cashier job is carried over by trained and competent staffs.
b. Supervise on a daily basis about discount amount. Make sure the START system record of cash and credit card revenue is in line with bank record.
c. Manage store petty cash.
d. Guide and supervise staffs to execute product exchange and return procedure by abiding to company’s policy.
· Tailor Management
a. Ensure and evaluate the quality of alteration service delivered to customers
b. Communicate with, support and guide tailors to achieve high level of productivity.
Reporting
· Store manager should prepare and submit reports required by company within deadlines
· Participate in and prepare for relative meetings held by company.
公司介绍
EIC人力资源专家在您的行业和领域拥有资深的经验和创新能力,EIC拥有一支在投资(PE-VC),消费品,医药化工,IT,及工业制造领域拥有丰富工作和顾问经验的顾问团队。EIC服务过的客户更是涵盖了世界顶尖的跨国公司以及各行各业的中小企业。EIC的目标就是通过提供优质、高效及高费效比的服务来为客户创造最大的利益。发现人才,并为他们找到最适合的雇主及职业发展机会,帮助客户获得卓越的成果,同时创造长期合作的双赢局面。
EIC HR experts have deep experience as well as innovation capability in your industry. EIC Consulting owns a team of senior consultants with abundant experience in Private Capital ,Consumable, Pharmaceutical, Chemical, IT, and Industrial Manufacturing fields. The clients of Epoch vary from world top multinationals to medium-sized and small enterprises. EIC Consulting is dedicated to creating the largest profit for clients by providing excellent, efficient and high performance-price ratio service. EIC Consulting aims at searching talents, and bringing them the best employer and the career development opportunities. EIC Consulting helps clients to get best talents and achieve management goals, creating win-win relationship with long term cooperation.
EIC HR experts have deep experience as well as innovation capability in your industry. EIC Consulting owns a team of senior consultants with abundant experience in Private Capital ,Consumable, Pharmaceutical, Chemical, IT, and Industrial Manufacturing fields. The clients of Epoch vary from world top multinationals to medium-sized and small enterprises. EIC Consulting is dedicated to creating the largest profit for clients by providing excellent, efficient and high performance-price ratio service. EIC Consulting aims at searching talents, and bringing them the best employer and the career development opportunities. EIC Consulting helps clients to get best talents and achieve management goals, creating win-win relationship with long term cooperation.
联系方式
- 公司地址:上班地址:上海