天津 [切换城市] 天津招聘

Senior Customer Service-资深销售内勤

伍尔特(天津)电子有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2022-06-27
  • 工作地点:天津
  • 工作经验:1年经验
  • 学历要求:本科
  • 职位月薪:6-8千
  • 职位类别:客服专员/助理

职位描述

  • Our Job 职位描述:

§ Provide excellent customer service to local customers, including samples, quotation, order fulfillment, delivery, payment and quality issue follow-up.为本地客户提供卓越的服务,包括提供样品,报价,订单履行,产品交付,付款及质量问题追踪

§ Customer Address/Contact maintenance.客户地址及联系人维护

§ Work closely with external sales to deliver high-level customer service. 与外部销售保持密切合作以达成高水平的客户服务

§ Work on a regular basis to manage customer forecast, buffer stock or order reschedule. 日常对客户相关产品预测、备货及订单交期变更的管理

§ Monthly verification with customer’s receipt of shipment and due payment.月度核实客户的货物签收以及到期帐款记录

§ Monthly error checking on Offer/Customer order/Delivery Note and invoice against checking list.每月根据检查表,对报价、订单、交货单以及发票进行错误核查

§ As a main contact windows, Coordinate internal functional team to meet customer’s requirements.作为对外联络的主要窗口,与内部职能部门积极协调以满足客户需求

§ Work with internal managers to control risk for company’ interest. 与内部管理人员一起以公司利益为重,控制风险

§ Flexible working time to address’ customer inquiry timely.工作时间灵活,及时处理客户询价

§ Other duties as requested.其他交予需要完成的任务

  • Your professional background 岗位需求

§ At least one-year working experience in electronic industry.至少一年电子工业领域工作经验

§ Professional telephone communication skill.专业的电话沟通技巧

§ Good reading and written English is a must.必需具备良好的英语读写能力

§ Skilled in office softwares.熟练掌握办公软件

§ Service oriented with good communication and interpersonal skills具备服务精神,良好的沟通及人际交往能力

§ Team work.具备团队合作的能力

§ Able to work under stress.能够承受工作压力



职能类别:客服专员/助理

关键字:客户服务

公司介绍

德国伍尔特集团是拥有65年历史的德国知名企业,在全球拥有5.8万名员工,2009的销售额为75亿欧元, 它在德国颇有影响力,捐款修建了学校,博物馆等公共设施。
伍尔特电子公司成立于1976年,现今是欧洲***的电感类产品供应商以及德国的五大线路板制造商之一,专门开发、设计、经营线路板,电子元器件,太阳能等电子产品,已在法国、英国、美国、比利时、奥地利、芬兰、中国香港、中国台湾、新加坡等地拥有十几家分公司。2007年2月伍尔特电子全资收购了美商Midcom公司, 成为一个以中国、美国、德国为研发基地的开创性的电感、变压器、EMC器件制造商。

伍尔特(天津)电子有限公司隶属于德国伍尔特集团,成立于 2002 年 4 月,占地面积6402平方米, 是伍尔特电子集团在中国设立的销售和物流中心。产品涵盖各种电子元器件和机构件,包括各种磁环、电感、变压器、 电路保护器件、射频元器件、电源模块、电容、电阻、物联网无限模块、晶振、各种连接器和开关等。
我司拥有遍布全国主要城市的一线销售工程师,我们拥有强大的销售支持团队,包括客服人员、电话销售团队、FAE、技术顾问和质量专员。
在天津的总部有我们优秀的运营团队,包括了客服、供应链、仓库、财务、人事和法务。我们服务超过4,000家的客户,涵盖了各个工业门类。伍尔特电子拥有丰富的产品线,涵盖EMC组件,电容,电源模块,连接器,开关,晶振,大电流端子,LED 等。
Wurth Elektronik is an Allied Company of the internationally active Wurth Group, which had a more than 60 years history and employed nearly 58000 people and reached a turnover of about 7.5billion Euro in 2009. Wurth Group has a big contribution in Germany, which invested many communal facilities, such as schools & museum. As one of the five leading circuit board manufacturers of Germany and the biggest supplier of inductor products in Europe, Wurth Elektronik was founded in 1976 and extends the competence range from Printed Circuit Boards, Bus systems and Inductors to Solar modules, which offices & branches are overall in more than 10 countries, France, UK, USA, Austria, Finland, Hongkong , Taiwan & Singapore. Wurth Electronic Tianjin Co., Ltd. was founded in April 2002, is the first sales subsidiary company wholly-owned by Wurth Elektronik, which develops, manufactures and distributes inductors and EMC components like chip beads, patented snap-ferrites, common-mode-chokes & other EMC materials. In Feb.2007, Wurth Elektronik became to a manufacturer offering of transformers for analog, digital, power and LAN applications base on China, Ameria and Germany for the research center by acquiring US transformer manufacturer Midcom Inc., .

联系方式

  • 公司地址:居家办公
  • 电话:13820549775