Skills and Education Planner(职位编号：GTS-0532277)
国际商业机器中国有限公司(IBM)
- 公司行业：计算机软件
职位信息
- 发布日期：2012-11-09
- 工作地点：上海
- 招聘人数：若干
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：技术文员/助理 客服专员/助理(非技术)
职位描述
Job description
Major activities:
- Education Service Planner ( Education SPR) will act as an interface between Global Service Planning rep (GP-SPR) and IMT Service planning Interface on each respected products for skills development and education needs;
- Works with GP-SPR to make the education requirements available for product announcement plan to be able to apply to all regions;
- Taylor /adapt education strategy defined at WW level;
- Define delivery method;
- Maintains the course content of the education databases;
- Works with Product IMT Service planning Interface on a monthly basis to ensure new product education roadmap and needs are maintained in the tool;
- Works with education centres to ensure the optimum number of classes are available to meet the skills needs;
- Verify course quality level with PFE and instructors;
- Produces reporting needs to help manage educational costs and performance and tracks accordingly;
- Track course enrollment and collect course feedbacks;
- Work with SPR and IMTs to determine the number of people to be trained on a New product / IMT;
- Work with SPR to build a New Product Education Plan including a documented target of number and level of skills to be acquired;
- Monitor this New Product Education Plan;
- Report progress and status to management.
Key measurement activities:
- Skills and Education Performance;
- Track Variance on education to All Plan Parameters;
- Identify skills Issues, Causes and Solutions;
- Engage Proper Resources and Invoke Actions to Resolve;
- Delivery Performance (Field);
- Track Product Variances by region and by skill type;
- Monitor Training Skills and Coverage;
- Roadmap (Skills development Structure);
- Maintains current and future skills roadmap structure with education tool;
- Works with region topguns to ensure current roadmaps are valid;
- Works with WW teams on skills needs and education feedback on effective skills transfer with class versus elearning versus virtual.
Special Actions:
- Time to time is required to help co-ordinate and facilitate machines or instructors to be available to deliver course content.
Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Major activities:
- Education Service Planner ( Education SPR) will act as an interface between Global Service Planning rep (GP-SPR) and IMT Service planning Interface on each respected products for skills development and education needs;
- Works with GP-SPR to make the education requirements available for product announcement plan to be able to apply to all regions;
- Taylor /adapt education strategy defined at WW level;
- Define delivery method;
- Maintains the course content of the education databases;
- Works with Product IMT Service planning Interface on a monthly basis to ensure new product education roadmap and needs are maintained in the tool;
- Works with education centres to ensure the optimum number of classes are available to meet the skills needs;
- Verify course quality level with PFE and instructors;
- Produces reporting needs to help manage educational costs and performance and tracks accordingly;
- Track course enrollment and collect course feedbacks;
- Work with SPR and IMTs to determine the number of people to be trained on a New product / IMT;
- Work with SPR to build a New Product Education Plan including a documented target of number and level of skills to be acquired;
- Monitor this New Product Education Plan;
- Report progress and status to management.
Key measurement activities:
- Skills and Education Performance;
- Track Variance on education to All Plan Parameters;
- Identify skills Issues, Causes and Solutions;
- Engage Proper Resources and Invoke Actions to Resolve;
- Delivery Performance (Field);
- Track Product Variances by region and by skill type;
- Monitor Training Skills and Coverage;
- Roadmap (Skills development Structure);
- Maintains current and future skills roadmap structure with education tool;
- Works with region topguns to ensure current roadmaps are valid;
- Works with WW teams on skills needs and education feedback on effective skills transfer with class versus elearning versus virtual.
Special Actions:
- Time to time is required to help co-ordinate and facilitate machines or instructors to be available to deliver course content.
Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
公司介绍
For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。