天津招聘

Amazon Web Services (AWS) is a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of enterprise, government and start-up business and organizations in over 190 countries around the world. Launched in 2006, Amazon Web Services officially began offering developer customers access to web services – now widely known as cloud computing – based on Amazon’s own back-end technology platform.

Using AWS, developers and businesses across all sizes can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. AWS cloud helps customers save substantial costs and time by eliminating their day-to-day management hassle of running their physical data centers so that they can focus on their core competence. We have a team of Inside Sales professionals who educate and support our customers in the best practices of using cloud services, and make their business agile and more efficient.

If you would like to join a fast growing sales team and have a passion to help build a world class Inside Sales organization with significant business impact through effective training, coaching and skills development, we’d like to speak with you.
The ideal candidate should thrive in a dynamic, fast-paced environment and has a strong training and development background, ideally in the IT industry. As a Training & Development Manager, he/she is expected to create and implement high quality training contents in both technical and no-technical learning. This role would also have a responsibility to focus on quality review of current inside sales selling activities and use that information training design, coordination and curriculum development, though not necessary involve in delivery of trainings. Training & Development Manager will play a significant role in the development of a successful world-class inside sales team.

Responsibilities:

• Develop, implement, coordinate and schedule training programs for Inside sales team.
• Monitor and assess the quality of inbound and outbound calls. Ensuring the inside sales’ team are engaging in highly productive activities.
• Design and develop exercises, tutorials, job aids, assessments, etc.
• Manage both New Hire Training programs as well as on-going training needs for other tenured employees.
• Monitor all assessment, survey, and operational data and perform ongoing needs analysis.
• Work actively with China leadership team, Business Development, Services and other teams to bring appropriate Services training to the Inside Sales organization
• Lead, support and drive use of our internal Knowledge Base.

Basic Qualifications

• 3 - 5 years of technology related sales or business development experience preferably in IT industry. Experience working or supporting Inside sales organization would be a plus.
• Demonstrated experience in designing, developing and coordinating training
• Demonstrated experience developing job aids or internal knowledge base.
• Excellent coordination, project management, and organization skills.
• Excellent verbal and written communication skills in English and mandarin.
• Experience in working and collaborating across teams in a multi-national environment.

Preferred Qualifications

• Five or more years of experience in a training and development role or similar, with at least 2 years’ experience supporting Inside Sales organisation
• A technical background in engineering, computer science /MIS or equivalent work experience.
• Experience in developing and supporting training for technical/IT related positions.
• Experience in localizing technical content from English to Chinese language.
• Knowledge of Amazon Web Services or Cloud Computing concepts.

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。