海运项目部高级客服
全球国际货运代理(中国)有限公司天津分公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2017-12-08
- 工作地点:天津-和平区
- 工作经验:3-4年经验
- 学历要求:专业培训
- 语言要求:英语熟练
- 职位月薪:6-8千/月
- 职位类别:船务/空运陆运操作
职位描述
职位描述:
Project Customer Service
Location: Tianjin
Job Title: Ocean Project Customer Service
Reporting to: Project Manager
Subordinates: N/M
Position Overview:
Deliver professional ocean freight service to reach customer satisfaction and company target.
Operate export & import shipment
Quotation
Position Accountabilities:
- Ensure operational excellence by complying with a quality control system based on the company’s ISO 9001 standard
- Contact with overseas and supplier to get shipping instruction and booking order
- Made booking and ensure space & equipment for shipment
- Try our best to assist customer to arrange export /import local work
- Coordinate trucking ,warehouse and customs clearance company
- Follow Schenker SOP to get payment from customer then release docs
- Open Tango system and ensure KPI figure
- Quote our best local charges to overseas and customer
- Send pre-alert in time
- Maintaining customer on hand and developing new customer
- To complete other assigned work on time
Relevant Education Background, Hard Skill, Knowledge and Experience:
- University education background and above; majoring in international trade or international economic is preferred
- Above 3 years related experience in a foreign company
- Good command of English both oral and written
- Good inter-personal skills, teamwork player, detail orientation, initiative
- Smart with Project. functions and be sensitive to data & figures
- Proficient computer skills with sound knowledge of Excel, Word, PowerPoint etc
- Ability to work under pressure and meet deadlines
- Ability to work independently
- Initiative attitude towards work and strong problem solving skills
- Ability to act with tact and discretion
Core Competences:
- Customer and Service Orientation
- Commitment for Quality
- Information and Communication Behavior
- Judgment / Problem Solving
- Willingness to Learn and Flexibility
Project Customer Service
Location: Tianjin
Job Title: Ocean Project Customer Service
Reporting to: Project Manager
Subordinates: N/M
Position Overview:
Deliver professional ocean freight service to reach customer satisfaction and company target.
Operate export & import shipment
Quotation
Position Accountabilities:
- Ensure operational excellence by complying with a quality control system based on the company’s ISO 9001 standard
- Contact with overseas and supplier to get shipping instruction and booking order
- Made booking and ensure space & equipment for shipment
- Try our best to assist customer to arrange export /import local work
- Coordinate trucking ,warehouse and customs clearance company
- Follow Schenker SOP to get payment from customer then release docs
- Open Tango system and ensure KPI figure
- Quote our best local charges to overseas and customer
- Send pre-alert in time
- Maintaining customer on hand and developing new customer
- To complete other assigned work on time
Relevant Education Background, Hard Skill, Knowledge and Experience:
- University education background and above; majoring in international trade or international economic is preferred
- Above 3 years related experience in a foreign company
- Good command of English both oral and written
- Good inter-personal skills, teamwork player, detail orientation, initiative
- Smart with Project. functions and be sensitive to data & figures
- Proficient computer skills with sound knowledge of Excel, Word, PowerPoint etc
- Ability to work under pressure and meet deadlines
- Ability to work independently
- Initiative attitude towards work and strong problem solving skills
- Ability to act with tact and discretion
Core Competences:
- Customer and Service Orientation
- Commitment for Quality
- Information and Communication Behavior
- Judgment / Problem Solving
- Willingness to Learn and Flexibility
职能类别: 船务/空运陆运操作
公司介绍
Schenker is one of the world’s leading international providers of integrated logistics services more than 135 years. We provide support to industry and trade in land operations, in worldwide air and sea freight, and in all the associated logistics services. 55,000 professional employees at about 1,500 offices in 150 countries around the world achieve a turnover of 13,2 billion euros per year.
Schenker是一家拥有135年历史的全球领先一体化国际物流服务公司。我们为工业及商业企业提供强有力的支持:包括陆运,全球海运和空运以及所有与之相关的物流服务。我们在全球150多个国家拥有1500个分公司和办事处,5,5000名训练有素的员工每年创造约132亿欧元的营业额。
BAX goes Schenker represent a strong unit in the global logistics market and complement their own individual strengths in the important markets around the globe. As the logistics powerhouse, we offer our customers a wide array of multi-modal and value-added services, as well as more integrated supply chain solutions than ever before. Together, Schenker and BAX are:
No. 1 in European land transport
No. 2 in worldwide air freight
No. 3 in worldwide ocean freight
No. 6 in global contract logistics
No. 1 in European rail freight transport
No. 3 in integrated heavyweight freight in North America
BAX与Schenker携手联盟,优势互补,并已成为业内的领头军,将以更强大的动力和更优质的服务为客户提供全方位的增值服务以及更加完整的供应链解决方案。我们在世界范围内已经取得骄人成绩:
欧洲陆运量排名***
全球空运排名第二
全球海运排名第三
全球契约物流排名第六
欧洲铁路运输排名***
美国综合重物运输业排名第三
For more information on Schenker, please see *********************.
详情请访问公司网站:*********************
Schenker是一家拥有135年历史的全球领先一体化国际物流服务公司。我们为工业及商业企业提供强有力的支持:包括陆运,全球海运和空运以及所有与之相关的物流服务。我们在全球150多个国家拥有1500个分公司和办事处,5,5000名训练有素的员工每年创造约132亿欧元的营业额。
BAX goes Schenker represent a strong unit in the global logistics market and complement their own individual strengths in the important markets around the globe. As the logistics powerhouse, we offer our customers a wide array of multi-modal and value-added services, as well as more integrated supply chain solutions than ever before. Together, Schenker and BAX are:
No. 1 in European land transport
No. 2 in worldwide air freight
No. 3 in worldwide ocean freight
No. 6 in global contract logistics
No. 1 in European rail freight transport
No. 3 in integrated heavyweight freight in North America
BAX与Schenker携手联盟,优势互补,并已成为业内的领头军,将以更强大的动力和更优质的服务为客户提供全方位的增值服务以及更加完整的供应链解决方案。我们在世界范围内已经取得骄人成绩:
欧洲陆运量排名***
全球空运排名第二
全球海运排名第三
全球契约物流排名第六
欧洲铁路运输排名***
美国综合重物运输业排名第三
For more information on Schenker, please see *********************.
详情请访问公司网站:*********************
联系方式
- 公司地址:津市和平区南京路189号津汇广场2座1001 室 (邮编:300051)