客服专员
上海鸿航国际货物运输代理有限公司
- 公司规模：50-150人
- 公司行业：交通/运输/物流 贸易/进出口
职位信息
- 发布日期：2017-12-08
- 工作地点：天津-和平区
- 工作经验：无工作经验
- 学历要求：大专
- 语言要求：英语熟练
- 职位月薪：3-4千/月
- 职位类别：货运代理 客服专员/助理
职位描述
职位描述：
1、配合日常销售团队客户维护，具备indoor sales职能；
1、配合日常销售团队客户维护，具备indoor sales职能；
2、配合销售团队加强国内外客户以及代理报价、业务维护以及相关业务事宜沟通；
3、对于潜在客户，及公司客户数据群有维护、协助再开发职能担当；
4、对外提供客户咨询等专业物流方案，同时对于涉及目的港的额外增值服务及额外费用产生了解熟悉；
5、对外客人以及对内平行部门，起到承上启下的沟通作用，并找到相应的物流解决方案。
6、英语6级，经贸英语和国际贸易专业优先，经验不限，安排培训；
7、有北美航线操作、客服经验者优先考虑。
职能类别： 货运代理 客服专员/助理
公司介绍
鸿航集团总注册资本600万人民币，是中国交通部注册的一级货运代理有限公司，总部设在上海，在中国主要港口城市和内陆区域都设有分支机构和强大的服务代理网络，是世界货代组织WCA旗下的中国会员之一。
鸿航集团以承接国外客户的中国需求为依托，坚持发展供应链终端客户的直销模式，注重中国市场的开发和服务需求的满足，具备海陆空多方位物流运输和项目投标能力。
鸿航集团拥有自身的法律部门，为客户提供专业的法律咨询、法律诉讼及品牌保护，多次成功协助船东解决因货物品质、资质等原因而造成的货物滞留，最大程度的减少船东和客户因此类问题而造成的损失。
鸿航集团不断坚持领先的运作模式和管理模式，以客户增值的服务价值来衡量服务质量，并成为中国各类国有企业和知名品牌的物流产品专业供应商。
With a total registered capital of RMB 6,000,000, SEASKY is a top level freight forwarding and logistics service provider based in Shanghai with branches and service network extending all port cities and inland cities in China. Registered with China Ministry of Communications, SEASKY is also a member of the Word Cargo Association.
By providing foreign clients with services related with Chinese market, and with the capability to provide sea freight, land freight and air freight, SEASKY adheres to serve the clients of the supply chain directly and focuses on the development of Chinese market and related services. Besides, SEASKY's self-owned Legal Department can provide our customers with professional legal consultations concerning lawsuits and brand protection, help ship owners successfully resolve freight detention arising from product quality, qualifications and other issues many times and minimize losses of ship owners and customers caused by such issues.
With advanced operation and management, SEASKY improves service quality by providing value-added customer services and provides professional logistic solutions to all state-owned enterprises and private brands in China.
鸿航集团以承接国外客户的中国需求为依托，坚持发展供应链终端客户的直销模式，注重中国市场的开发和服务需求的满足，具备海陆空多方位物流运输和项目投标能力。
鸿航集团拥有自身的法律部门，为客户提供专业的法律咨询、法律诉讼及品牌保护，多次成功协助船东解决因货物品质、资质等原因而造成的货物滞留，最大程度的减少船东和客户因此类问题而造成的损失。
鸿航集团不断坚持领先的运作模式和管理模式，以客户增值的服务价值来衡量服务质量，并成为中国各类国有企业和知名品牌的物流产品专业供应商。
With a total registered capital of RMB 6,000,000, SEASKY is a top level freight forwarding and logistics service provider based in Shanghai with branches and service network extending all port cities and inland cities in China. Registered with China Ministry of Communications, SEASKY is also a member of the Word Cargo Association.
By providing foreign clients with services related with Chinese market, and with the capability to provide sea freight, land freight and air freight, SEASKY adheres to serve the clients of the supply chain directly and focuses on the development of Chinese market and related services. Besides, SEASKY's self-owned Legal Department can provide our customers with professional legal consultations concerning lawsuits and brand protection, help ship owners successfully resolve freight detention arising from product quality, qualifications and other issues many times and minimize losses of ship owners and customers caused by such issues.
With advanced operation and management, SEASKY improves service quality by providing value-added customer services and provides professional logistic solutions to all state-owned enterprises and private brands in China.
联系方式
- 公司地址：上班地址：解放北路72号津工大厦