天津招聘

职位描述：
Job Description:
Otis, a United Technologies company, is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen? drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. Every day, Otis moves more than 2 billion people through the world’s urban landscapes and maintains approximately 2 million elevators and escalators in more than 200 countries and territories. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you!
Each day, our team is working to meet some of the most unique and exciting global challenges. In order to maintain our role as a global leader, we continue to seek talented, ambitious individuals to join our team. If you thrive in a fast-paced environment and are looking for an opportunity to apply your expertise, then we have a great opportunity for you to contribute to our continued legacy of innovation.

The Engineering for Field and Service team of SEE (System Engineering Elevator) work with the field organizations in all Otis entities, supply chain, manufacturing, marketing, and engineering to harmonize field metrics, installation sequences, modules, methods, and tools for the common platforms. A key objective is to ensure continuous improvement to platform designs from a field and installation point of view leveraging field data, best practices from across the world, and modern tools such as 3D designs. In addition, this team will serve as a liaison with the Global Service Systems and Components teams to ensure smooth implementation of solutions in China. As part of these efforts the team will help define criteria and identify and support the implementation of methods to simplify product maintenance. Achieving the vision of having maintenance and condition-based monitoring leveraging connected technologies in set of solutions will be part of the team’s charter.

This Technical Communicator position will offer unique opportunities to experience a wide variety of products’ field and service related information transfer across the globe as well as to gain in-depth knowledge of all Otis products.


Responsibilities:

This position is for a Technical Communicator in a product development and change management phase. Specifically, it requires a strong capability with expertise in facilitating the transfer of information (knowledge) between engineering and field/service.

Typical responsibilities are:
? Determine and align the needs of field/service of technical documentation
? Work with SEE engineers to design products easier to install on-site and maintain and thus need fewer instructions
? Organize and write technical documents for products, tailor information to related audience from field/service perspective
? Review sample in test tower and pilots on-site to ensure the technical documents are easy to be understood and implemented
? Work with Information Architect to build technical data structural for connect information in elevator system
? Strong candidates will have experience in cross-functional teams and able to translate customer requests into proactive analysis, design and test tasks
? Meet commitments with engineering teams and program managers
? Understand the special requirement of elevator codes and WWJSSS;
? Comply with UTC and company’s Ethics & Compliance Policies.
? Apply ACE Tools to daily work.

Specialized Technical Skills:
- Minimum 5 years of experience in technical documentation or above.
- Ability to specify requirements
- CAD tool experience, Creo preferred
- Understanding of engineering product development processes and qualification
- Ability to test and work sensors
- Working knowledge of Microsoft software applications (including Excel)

Education/Certifications: B.S. in Mechanical, Mechatronics, or dual degree with Electrical Engineering or similar degree is required. Masters is preferred.
Experience/Qualifications:
? Minimum 5 years of experience.
? Experience in technical documentation is preferred
? Ability to creatively solve problems
? Have a high energy and passion for working with data
? Good interpersonal skills
? Excellent Chinese and English communication skills for speaking, reading, and writing
? Self-motivated and able to handle pressure
? Customer focus, results driven
? Elevator experience preferred

那一刻，开启历史
1854年，伊莱沙·奥的斯（Elisha Otis）来到纽约世界博览会推广他的新发明：在众人的仰视下，他站在高高的升降台上，将悬挂电梯的钢丝绳剪断，在一片惊叫声中，他发明的安全钳让升降机稳稳地停在原地，那一刻安全电梯诞生了。随后，奥的斯先生以他的名字创立了一家电梯公司，奥的斯电梯公司由此诞生。

在发展的过程中，奥的斯开创了一系列领先行业的创新技术，不断提高电梯性能，改善人们的搭乘体验，赋予了建筑更多可能。无齿轮曳引机的出现突破了以往的高度限制，双轿厢电梯增加了建筑内的可利用空间，全自动电梯免去了留人值守的必要，计算机化的控制系统缩短了乘客的等候时间，革命性的复合钢带技术使电梯运行更加平稳，而基于大数据和预测分析的远程电梯监控技术则大大提高了产品性能。

160多年来，奥的斯恪守创新传承，致力于用创新的产品、优质的服务以及敬业的精神，不断满足客户的需求。如今，奥的斯已经成为全球知名的电梯、自动扶梯和自动人行道产品制造商及服务提供商，为全球约200个国家和地区的超过200万台电梯和自动扶梯提供产品和服务。

服务，是我们的标签
在伊莱沙·奥的斯发明现代电梯后，他的儿子查尔斯·奥的斯于1861年签署了奥的斯***份服务合同，在这份手写的协议中，查尔斯向客户保证，他将承担起维护设备的全部责任，并亲自进行定期检查。如今，奥的斯依然秉承传统、坚守承诺，并利用数字化工具为这一承诺赋予了新的含义。

Made to move you
在奥的斯，我们的使命是运送乘客，这不仅仅是空间的移动，更是心灵的感动，我们希望让每位乘客感到愉悦、兴奋，并看到不同的世界。
奥的斯持续引领着160 多年前所开创的行业，并且不断创新，致力于重塑行业的未来。在当今这个节奏更快、更互联的世界，通过不断挑战科技极限，致力于为乘客提供更加个性化、更互联的搭乘体验。