天津招聘

职位描述：
我们提供：
五险一金
商业医疗保险
餐费补助
十天的带薪年假
节假日福利
年度体检
免费学习华尔街英语的课程
免费哈佛商业管理课程
完善的培训体系帮助员工和公司共同成长
纯外企、全英文的工作环境，让你能力在工作中不断自我提升

职位描述:
1. 接待来访客人
2. 为学生提供和安排各项中心的服务和支持，包括提醒电话，订课，投诉接待和后续跟进。
3. 为客户提供整洁、友好的英语语言环境。
4. 按要求完成所需报表工作。
5. 中心主管交办的其他任务。

职位要求：
1. 大专及以上学历
2. 流利的英语听说读写
3. 良好的人际沟通技巧和处理问题和矛盾冲突的能力
4. 拥有高度责任感和客户服务意识，有客户服务或酒店工作经验者尤佳
5. 可以熟练使用办公软件

Responsibilities:
1. Responsible for the reception of visitors
2. Assisting students in their daily use of the center, including reminding calls, class booking, and complaint receiving and following up.
3. Provide a tidy, friendly, English speaking environment to customers.
4. Finish the reports as required.
5. Other tasks assigned by center management.

Requirements:
1. College diploma or above
2. Good command of spoken and written English
3. Good communication skills and ability for solving problems
4. High awareness of responsibility and customer-focus, customer service experience or hotel experience is a plus
5. Basic software knowledge is a plus

职业规划：
客户服务助理 ->客户服务主管 ->综合管理岗位

学习中心-工作地点：
截止到目前，华尔街英语在天津有5家学习中心，您的工作地点可根据您的住址选择就近安排。欲知详细地址，请访问华尔街英语官网www.wsi.com.cn

欢迎将您的简历投至我们的邮箱 lydia.jia@wallstreetenglish.com. 或拨打我们的招聘热线: 021-60722044

我们真诚的邀请你参加我们的团队，你也可以把这个好机会分享给你的朋友们。

Company Introduction

45 YEARS OF HISTORY
Established in Italy in 1972 by Dr. Luigi Peccenini (Doctor in Foreign Languages), Wall Street English is the global leader in English language training for adults with its headquarters in Baltimore, USA. Having successfully taught over 2 million students, Wall Street English operates over 460 centers in 28 countries and regions worldwide.

GLOBAL RECOGNITION AND CERTIFICATION
Wall Street English is ISO 9001:2000 certified and recent research supported by The University of Cambridge ESOL Examinations, shows that the Wall Street English language course level is accurately aligned to the English language levels of CEFR (Common European Framework of Reference). In 2013, Wall Street English was once again awarded ISO 9001:2008 certification, further establishing Wall Street English as a globally recognized and high quality English Language training provider.

CHINA – LEGENDARY SUCCESS
Wall Street English (China) has over 70 centers in Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Qingdao, Hangzhou, Nanjing, Foshan, Wuxi and Suzhou, and all of our centers are corporately owned and managed, ensuring the same high quality experience in every center. Wall Street English has been recognized as the:
“2016 China Influential Foreign Language Institution” by Sina.com and Sina Education;
“Top 10 Model Enterprises on Innovative Consumer Protection” by the China Consumer Journal in Beijing;
“2016 China Influential Foreign Language Institution” by China Internet News Center;
“Well-known Foreign Language Training Institution” on Tencent’s Education Billboard;
“2016 Annual Brand Awareness Education Institution” by Xinhuanet;
“2016 Annual Influential Foreign Language Training Brand” by NetEase Education.

2017 WSE BRAND CAMPAIGN - YOU HAVE THE POWER
As a member of the Wall Street English Team, we believe that you have ‘The POWER’ to help our students improve their lives, their career and their confidence with the skill to speak English fluently. You have ‘The POWER’ to motivate, inspire and to lead. This capability to help people – through our continuous support and encouragement – is the unique and privileged gift we all have at WSE. We call this capability “The POWER to Change Futures”. It is an expression of what motivates us every day to encourage prospects to become students, and inspire our students to achieve their learning goals. It is real and it is authentic. It is what we are all committed to and we should be proud of the honor to positively impact those around us.

It starts now and it starts with you. Get ready to unleash your POWER! Together, we have ‘The POWER to Change Futures!’


1972年，在外语语言学方面颇有天赋和创造力的李文昊博士于意大利正式创立了华尔街英语，一个闻名世界的英语培训机构由此诞生。自创建以来，华尔街英语已在全球28个国家和地区拥有逾460家中心，帮助全球200多万名学员成功提升英语能力，其总部设在美国马里兰州巴尔的摩。

华尔街英语获得了ISO9001:2000认证，而剑桥大学ESOL考试最近的研究结果更表明，华尔街英语课程级别的等级划分方式与欧洲语言共同参照框架(CEFR)的英语水平分级方式精准对应。2013年，华尔街英语再次获得ISO9001:2008认证，进一步为全世界英语爱好者证明了华尔街英语高品质与高知名度的相辅相成！让您的选择更放心！

从2000年开始，华尔街英语进入中国市场以来，已在北京、上海、广州、深圳、天津、青岛、杭州、南京、佛山、无锡、苏州开设了70余家学习中心，均采用公司直营的管理方式，从而确保每家学习中心都能向学员提供高品质的学习体验。2016年华尔街英语也荣获了多个奖项
新浪网和新浪教育评选的“2016中国口碑影响力外语机构”称号；
中消报评选的“2016年创新消费引导与服务示范企业”；
中国网评选的“品牌影响力外语培训机构”；
腾讯教育评选的“2016年知名外语教育品牌”大奖；
新华网评选的“2016年度最具影响力外语培训品牌”；
网易教育评选的“2016年度最具影响力外语培训品牌”

华尔街英语在2017年发布了新的品牌策略主题 - “改变未来的力量”。作为华尔街英语团队的一员，必须拥有帮助我们的学员提升他们生活、职场发展以及能够流利说英语的信心的力量。通过不断的支持和鼓励，这种帮助他人的能力最终成为华尔街英语所独有的特殊天赋，故此我们将其称为 “改变未来的力量”。这是一种激励的力量；一种启发的力量；一种领导的力量。这份改变未来的力量是真实的、值得信赖的。这也是我们一直以来的承诺，而现在，我们愿将其传递给整个世界。


改变，就从现在开始，从你开始！请准备好释放你的力量！众志成城，我们将拥有改变未来的力量！


华尔街英语官网主页: http://www.wsi.com.cn
华尔街英语官方宣传视频：https://v.qq.com/x/page/w037379ljs4.html
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