天津招聘

职位描述：
To provide technical advice and support regarding BP and Castrol products and their application.
Resolving specific technical problems and providing technical training to internal staff and external customers where required.

This role sits in our Castrol business, a part of the BP Group. Join Castrol and you’ll get all of the benefits of a company steeped in family spirit and history, coupled with the security and opportunities a big corporation can offer.

? Provide technical support for BP and Castrol products and their field of application and solving specific technical problems. To support the new business development projects for accelerated growth.
? Be the point of contact for seeking technical support in lubricants and where application requirements are intricate. Answering technical queries ensuring that they are handled quickly and effectively.
? Technical Knowledge Empowerment to the field force through creating/or support creating standard training modules, designing user friendly trouble shooting guides & Product selection charts. Provide technical training to Sales, customers and distributors.
? Drive the “Power Products” growth and support launch of new products introduction.
? Facilitate Product benchmarking exercise against competition & our range. Assist in coordinating all technical issues related to product trials. Work with the sales force to document the details and outcome of all product trials.
? Support Product Optimisation Programme.
? Actively assist sales in resolving any technical issues arising from the use of Castrol products in a timely manner to ensure that the company reputation for quality is reinforced.
? Regular visiting of Customers to resolve problems that they encounter.
? Keep abreast with latest technical developments so as to be able to competently provide sound technical support.
? Actively engage technical institutions, technical universities and other regulatory bodies on technical issues to promote BP’s identity and image and identify opportunities for new applications or product development.
? To support OEM team by identifying key OEMs, prioritising and providing recommendations for product endorsements, assist in obtaining approvals from local equipment manufacturers and work with equipment importers to position BP as their recommended partner in China.
? Interpretation of laboratory reports.


? A degree in Chemistry, Mechanical Engineering or equivalent.

Skills:
? Knowledge of industrial lubricants is essential, preferably with minimum 3 years’ experience in lubricants industry.
? In order to achieve complete customer satisfaction all technical inquiries that related to BP and Castrol product in service should be acted quickly and effectively.
? Professionally knowledge on products, application, oil industry test standards and their implementation.
? The job holder is required to give advice on product applications and resolve technical queries by the application of lubrication theory.
? Interpretation and analysis of laboratory tests is required to correctly inform customers / sales staff of the implications.

Competency:
? Strong report writing ability and well developed observation and results interpretation skills.
? Strong ability to complete tasks with constraints and manage multiple demands/projects.
? Self-motivated to pro-actively initiate and take on tasks and resolve issues when the need arises and not be discouraged by difficult situations;
? Good communication skills with ability to use it effectively and persuasively, and be able to respond professionally to customers queries;
? Good teamwork spirit. 举报 分享

BP是世界领先的石油和天然气企业之一，总部位于伦敦，在全球超过70个国家从事生产和经营活动，主要业务领域包括：油气探勘与生产；油品炼制与销售；石化产品生产与销售；和润滑油业务。BP在全球拥有约74,500名员工，公司的股票在伦敦和纽约证交所挂牌交易。

BP自上个世纪七十年代初开始在中国开展业务，是国内油气行业领先的外商投资企业之一。BP在华的主要商业活动包括：油气勘探与开发、石化产品生产与销售、航空燃油供应、成品油零售、润滑油业务、油气供应与贸易、液化天然气接收站和输气干线以及化工技术许可。

BP还与中方伙伴携手走出国门，步入了更广阔的合作领域。我们与中石油在伊拉克、澳大利亚和阿布扎比，与中石化在安哥拉和新加坡，与中海油在澳大利亚、印度尼西亚和阿根廷，以及与中航油在新加坡均开展了卓有成效的合作。

BP每年定期发布《BP世界能源统计年鉴》和《BP世界能源展望》，这两份报告被各界视为全球最可靠的能源数据来源之一，并被广泛征引。

BP还致力于为中国的社会发展做出贡献，多年来一直与中国合作伙伴一起参与和应对中国可持续发展所面临的社会问题，并与研究机构携手合作，积极参与能源领域，尤其是清洁能源方面的联合科技研发。截至目前，BP在中国的社会公益领域累计投入超过5000万美元。BP在践行企业社会责任方面的实践活动得到社会各界的认可，并屡获殊荣。

BP将一如既往地致力于通过互信合作、积极贡献，支持中国的战略发展，为中国的能源解决方案作出贡献。