天津招聘

职位描述：
1. Purpose of the job

ZF Wind is a market-leading transmission component supplier for wind turbine generators in the world, to further our business development and enhance our market competitiveness in China region, ZF Wind China has an immediate opening for sales support managers to join in our sale team. The position is in the organisation structure of ZF IW China sales team locating in Tianjin, and the sales support manager report directly to the head of the sales team.

You will provide support to sales representatives and respond to customer and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.

Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

2. Major accountabilities

- Provide troubleshooting assistance for customer orders, account statuses and relevant problems

- Provide data and guides to help the sales team

- Develop and monitor performance indicators

- Documents and report on important information

- Keep record of sales trends

- Liaise with account managers to develop specific sales strategies

- Stay up-to-date with new product and feature launches and ensure sales team is on board

- Review pending orders and specific customers requests to ensure excellent customer service and customer experience

- Suggest sales process improvements

- The related tasks as assigned, such as daily administrative etc.

3. Behavioural Competencies & Skills

- Excellent communication skills and organizational skills

- Teamwork and motivational skills and excellent interpersonal skills; knowledge of and ability to collaborate when necessary with other departments

- Analytical and multitasking skills, problem-solving skills

- Focus and goal-oriented disposition

- Attention to detail

- Ability to meet deadlines without compromising consistency in the process

- Ability to work under pressure

4. Technical Competencies & Skills

- Technical background is in priority

- In-depth understanding of sales principles and customer service practices

- Administrative, record-keeping, and clerical skills

- Experience dealing and handling sensitive information

- Language English – fluent in speaking and writing

- Proficiency with MS Office Suite, particularly MS Excel

5. Expertise

- Bachelors or Masters Degree

- Previous commercial experience: at least 5 years

- Proven work experience as a Sales support specialist or Sales support associate 举报 分享

采埃孚集团（ZF Group）

采埃孚是一家传动装置与底盘技术领域的全球性企业，在26个国家拥有122个生产基地。2013年，整个集团销售额近168亿欧元，员工总数约72,643人。采埃孚在全球最大的汽车零部件供应商的排名中已经跻身前10名。

公司成立于1915年，最初为飞艇和车辆开发和生产变速箱。今天，该集团的产品范围包括变速箱、转向系统、底盘零部件及完整的底盘系统和模块。

采埃孚集团每年对研究和开发的投入约占总收入的5％（2013年：9.54亿欧元）。为了进一步加强和扩大采埃孚的地位，集团在今后几年中还将投资超过10亿欧元。

采埃孚（天津）风电有限公司

采埃孚（天津）风电有限公司于2008年5月正式成立，注册资本为14,580万美元，一期总投资额9,900万美元。公司坐落于天津市北辰科技园区南区，占地面积25万平方米，一期已于2009年初建成并试产。

采埃孚（天津）风电有限公司致力于风力发电行业风力涡轮机（单位输出功率为1.5MW或以上）的变速箱、变速箱部件和零件的设计开发、组装、制造与销售，并提供售后、维修、咨询和其他配套及相关服务。产品主要供应风力涡轮机国际制造商和国内制造商。作为采埃孚集团风能事业部的第三家工厂，采埃孚（天津）风电有限公司将以先进的风电动力齿轮箱的设计及制造技术促进可再生能源在中国的开发利用，更好地为国内外客户服务。

更多信息：敬请访问www.zf.com