天津招聘

· Engage targeted audience in in-depth program discussions.

· Verify and complete required data entry including details of the target’s responses, notes and any follow through actions.

· Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow product volume.

· Respond to inbound calls or inquires for follow up questions regarding program and enrollment. Refer to appropriate department for follow up when appropriate.

· Escalate and/or warm transfer calls to other departments.

· Maintain call productivity and metrics that are required by the company and the client.

· Manage assigned territory to optimize time and maximize the achievement of sales.

· Listen and respond appropriately to customer needs and questions.

· Demonstrate thorough knowledge of client product program and ensure clear, concise and accurate communication of program information with target audiences using proper terminology.

· Successfully complete client training and meet training expectations set by the client in order to proceed to servicing client’s customers within the parameters of the program.

· Effectively and timely communicate with the Supervisors and Client Services on project’s progress.

· Create and maintain a positive impression with client and client’s customers.

· Validates and data enters doctor’s information into database.

· Other duties as required

Education/Experience:

· BA/BS degree preferred.

· 2-5 years of experience in a customer service and/or sales environment preferably in inside sales, contact center or retail sales environment.

Knowledge/Skills/Abilities:

· Strong focus on providing customers with superior product and service.

· Excellent verbal, written and interpersonal communication skills.

· Strong rapport building skills.

· Excellent active listening skills.

· Good organizational and planning skills.

· Strong selling / closing and marketing skills.

· Clear, articulate and grammatically sound speech and professional phone manner.

· Must be self motivated and disciplined.

· Strong attention to detail and accuracy in recording/handling client and project information.

· Excellent judgment/decision making skills.

· Ability to accurately assess individual situations and draw on prior knowledge, experience and problem solving skills in order to come up with successful solutions.

· Ability to work independently and as a team member.

· Flexibility and ability to handle multiple tasks simultaneously.

· Ability to display high-levels of initiative, effort and commitment successfully complete projects and assignments.

· Ability to identify critical activities and tasks and adjust priorities to meet client goals and objectives.

· Ability to understand the client’s program training in order to sell and support client’s customers in a variety of scenarios.

· Ability to overcome obstacles to gain access to key personnel.

· Excellent selling/persuasion/presentation skills.

· Must be able to deal with people at all levels inside and outside of the company.

· Must be proficient with Microsoft Office Suite (Word, Excel, Power Point, Outlook); knowledge of Lotus Notes is a plus.

任仕达集团(Randstad Group, 以下简称任仕达) 成立于1960年，是全球最大的综合性人力资源服务机构之一，总部位于荷兰阿姆斯特丹，在全球40多个国家和地区设有4100多个分支机构，每天为近50万名求职者提供工作岗位。2010年，任仕达全球营业额达到142亿欧元，位列全球财富500强。

作为全球最受尊敬的综合性人力资源服务机构，任仕达致力于向企业提供一站式的人力资源解决方案：从短期雇佣到长期雇员招聘，从人力资源外包到岗位与业务外包，从单一服务到综合性人力资源解决方案，我们的服务满足了客户不断变化的需求。

我们的使命是“打造工作的世界”，通过持续关注企业和求职者，将两者需求完美匹配起来，达到企业发展和个人职业成长的统一。

任仕达在中国已有近十年的服务经验，我们在上海设立了中国总部，并在华东、华北、华南等地区开设了多个分支机构，服务网络已经覆盖了全国100多个一、二线城市，可向企业提供招聘与猎头、人力资源外包、及岗位与业务外包等全方位服务。