天津招聘

职位描述：
YOUR RESPONSIBILITIES WILL INCLUDE:
- To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;
- To follow up with related function depts. to ensure orders are received and processed as required by customers;
- To follow up and clear backlog orders/shipments to improve delivery performance;
- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);
- To handle customer complaints according to company procedures and service standard;
- To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI.

WHAT WE WILL LOOKING FOR IN YOU：
- College degree or above, at least 2 years experiences in related industry;
- Proficient in English communication & computer operation (Windows, MS Office, etc);
- Customer and result oriented, can work under pressure;
- Quick and careful learner, can work efficiently and effectively.

职责：
-及时响应客户的询问和要求 (通过电话、传真和电子邮件通讯);
-跟进相关职能部门. 确保客户要求的订单得到接收和处理;
-跟踪并清理积压订单/出货量, 以提高交货性能;
-澄清与客户有关的问题, 以减缓付款/纠纷, 改善 dso (日销售额未完成);
-根据公司程序和服务标准处理客户投诉;
-参与 ISO9001、fsc 和 ehs 方面的公司组织培训, 并遵循相关的程序和方法。

岗位要求:
-大专以上学历, 至少2年相关行业工作经验;
-精通英语沟通和计算机操作 (窗口, 微软办公室等);
-客户和结果为导向, 能承受工作压力;
-快速、细心的学习者, 能高效有效地工作。

工作地址
广州市南沙经济技术开发区西部工业区广意路 举报 分享

本公司负责帮外企的做代理招聘。各位求职的亲，快快投简历吧！