Patient Services Officer 客户服务专员(002678) (职位编号:UFH002678)
和睦家医疗
- 公司规模:1000-5000人
- 公司性质:合资
- 公司行业:医疗/护理/卫生
职位信息
- 发布日期:2017-06-21
- 工作地点:北京
- 招聘人数:1人
- 学历要求:本科
- 职位月薪:0.8-1万/月
- 职位类别:客服专员/助理
职位描述
岗位职责:
To ensure patient’s registration data accurate. To set an example in providing excellent customer service, greet and assist patients who visit the hospital or who phone with inquiries. Assist on handling complaints as well as providing information service to our patients. Assist the patient Services Department on daily routine work. Make sure supplies are available
任职资格:
? Ability to handle multiple tasks at one time;
? Excellent oral and written English;
? Friendly and outgoing personality.
? Excellent communication skills
? Excellent problem solving skills
? Excellent computer skills (Word/Excel/PowerPoint);
? Professional telephone etiquette;
? Good inter-personal skills
? Good knowledge of the lobby area daily operation i.e. reception and cashier
? Familiar with all hospital programs and packages
? Be organized
? Must be a good team player
职能类别: 客服专员/助理
公司介绍
和睦家从建院之日起,秉承以患者为中心的理念,融合东西方医疗模式落地中国。在多年的发展历程中,和睦家没有放弃过追求极致,我们一直将质量、安全、服务作为首要达成目标。
和睦家医疗建立了以全科医疗为中心的医疗服务体系,提供覆盖全生命周期的医疗服务,包括预防保健、诊断、治疗以及康复。这样一个完备的系统,结合严谨的循证医疗实践,先进的管理经验,以及技术和设备上的不断投入,和睦家为病人带来了卓越的效果,为行业同仁设定了医疗服务的高标准。
和睦家医疗坚持不懈地追求符合甚至超越高标准的服务和质量, 连续六次高分通过了JCI认证。
United Family Healthcare (UFH) is an international hospital and clinic network that provides private, premium healthcare. UFH has led the way in private international healthcare in China. After almost two decades, UFH has established itself with hospitals and clinics in Beijing, Shanghai, Guangzhou, Tianjin, Qingdao, Bo’ao and Hangzhou as the provider of choice for those seeking premium, personalized healthcare. There are over 400 full-time doctors from 25 different countries and regions working in UFH. Additionally there are over 1000 part-time experts and over 1000 nurses on the team.
From the first day UFH came to be, we have always put patients first, drawing from the best medical models from both east and west. UFH has never veered from its path of continuous quality improvement for the sake of our patients; this includes always putting quality, safety, and service first.
With primary care as the core philosophy of our general practice, UFH has built a continuous comprehensive system that starts from preventive care and covers diagnosis, treatment, and rehabilitation. This healthcare system, combined with the employment of a strict medical standard, the adoption of proven medical management techniques, and a willingness to invest in infrastructure and technology, has allowed United Family Healthcare to achieve remarkable results for its patients and set a healthcare delivery standard for others to emulate.
UFH is constantly striving to meet and exceed worldwide service quality and patient safety standards. This level of quality is evidenced by our sixth Joint Commission International (JCI) reaccreditation.
联系方式
- 公司地址:地址:span北京市