IT Support Engineer - 成都职位
亚马逊中国
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:互联网/电子商务
职位信息
- 发布日期:2017-05-24
- 工作地点:成都-高新区
- 招聘人数:1人
- 语言要求:英语 熟练
- 职位类别:技术支持/维护工程师 系统测试
职位描述
职位描述:
Deliverable Scope
-Provide technical support and related training of video and audio conferencing system to end users
-AV/DV equipment setup/strike/troubleshooting/operation/maintenance including: video cameras and equipment, computer laptops, DVD, MP3, or other media players, video projectors, -VTC endpoints, audio systems and their components, telephones, document cameras, and other miscellaneous AV related equipment or cabling
-Practice good observation skills i.e. monitor conference room states and address issues proactively.
-Promptly report all needed equipment/conference room repairs and ensure preventive maintenance is performed.
-Conduct frequent AV equipment setup/strike tasks, as well as basic troubleshooting and operation
-Work effectively and productively with all AV team members.
-Practice active customer service, with exceptional customer follow-through.
Basic Qualifications
-Bachelor degree in Computer Science or related field or an equivalent combination of education and experience
-Minimum of two years progressively responsible experience in ensuring end-user satisfaction with IT systems
-Ability to function effectively in a hectic and stressful environment
-Ability to multi-task and follow through with user requests for assistance
-Must possess strong, documented attention to details and customer satisfaction
-Basic spoken and written English
-Strong knowledge of Cisco & Polycom Video system (MCU, Telepresence, Jabber client, WebEx)
-Experience in network support and voice system support
Preferred Qualifications
-Have 3yr solid experience to provide audio/video conference support in large enterprise.
-Have knowledge and experience in networking and server administration
-Work hard, open-minded.
-Have experience in working in global company is a plus.
-Excellent communication with end-user and co-workers.
举报
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Deliverable Scope
-Provide technical support and related training of video and audio conferencing system to end users
-AV/DV equipment setup/strike/troubleshooting/operation/maintenance including: video cameras and equipment, computer laptops, DVD, MP3, or other media players, video projectors, -VTC endpoints, audio systems and their components, telephones, document cameras, and other miscellaneous AV related equipment or cabling
-Practice good observation skills i.e. monitor conference room states and address issues proactively.
-Promptly report all needed equipment/conference room repairs and ensure preventive maintenance is performed.
-Conduct frequent AV equipment setup/strike tasks, as well as basic troubleshooting and operation
-Work effectively and productively with all AV team members.
-Practice active customer service, with exceptional customer follow-through.
Basic Qualifications
-Bachelor degree in Computer Science or related field or an equivalent combination of education and experience
-Minimum of two years progressively responsible experience in ensuring end-user satisfaction with IT systems
-Ability to function effectively in a hectic and stressful environment
-Ability to multi-task and follow through with user requests for assistance
-Must possess strong, documented attention to details and customer satisfaction
-Basic spoken and written English
-Strong knowledge of Cisco & Polycom Video system (MCU, Telepresence, Jabber client, WebEx)
-Experience in network support and voice system support
Preferred Qualifications
-Have 3yr solid experience to provide audio/video conference support in large enterprise.
-Have knowledge and experience in networking and server administration
-Work hard, open-minded.
-Have experience in working in global company is a plus.
-Excellent communication with end-user and co-workers.
职能类别: 技术支持/维护工程师 系统测试
关键字: Audio Video Visual AV Telepresence Cisco Polycom
公司介绍
亚马逊于 2004 年进入中国,秉承“顾客至尚”的理念,不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务,Kindle 电子书阅读器和电子书,亚马逊物流运营和亚马逊云计算服务(AWS)。
依托亚马逊全球15大站点、***的全球资源和跨境物流体系,亚马逊中国持续推进跨境电商战略。2014年, 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店,致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线,是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。
亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户,以及亚马逊美国、欧洲和日本的数百万企业与机构买家。
亚马逊在全球拥有 175 个运营中心,配备超过 10 万台 Kiva 智能机器人,可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力,亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验,并帮助中国卖家出口海外,拓展国际市场。
亚马逊中国致力于为中国消费者带来完善的阅读体验,点燃中国大众的阅读热情。2012年12月,Kindle中国电子书店正式上线,通过与数百家中国出版机构商和进口书商合作,目前为中国读者提供了超过 70 万册电子书。2013 年 6 月,Kindle 电子书阅读器进入中国市场,随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品,并与全球保持新品同步发售,Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。
依托亚马逊全球15大站点、***的全球资源和跨境物流体系,亚马逊中国持续推进跨境电商战略。2014年, 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店,致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线,是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。
亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户,以及亚马逊美国、欧洲和日本的数百万企业与机构买家。
亚马逊在全球拥有 175 个运营中心,配备超过 10 万台 Kiva 智能机器人,可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力,亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验,并帮助中国卖家出口海外,拓展国际市场。
亚马逊中国致力于为中国消费者带来完善的阅读体验,点燃中国大众的阅读热情。2012年12月,Kindle中国电子书店正式上线,通过与数百家中国出版机构商和进口书商合作,目前为中国读者提供了超过 70 万册电子书。2013 年 6 月,Kindle 电子书阅读器进入中国市场,随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品,并与全球保持新品同步发售,Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。
联系方式
- Email:cn-proserve-intern-2019@amazon.com
- 公司地址:总部地址: 北京市朝阳区东四环中路56号远洋国际中心A座 (邮编:100025)