天津招聘

职位描述：
Role & Responsibilities:
? Assist customers over phone while providing a delightful customer experience.
? Process and raise required requests/transactions and make sound decisions related to customer requirements.
? Follow all compliance and security measures relating to client data.
? Take action on process transactions and handle the same with proper research.
? Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
? Adhere to process norms and structure.

Minimum Qualification (Must Have):
? Minimum qualification - Graduate in any discipline
? 1 to 3 years of work experience for Senior Process Executive and 3 to 5 years of work experience for SME with BPS/ ITeS in a voice process
? Excellent command over Excellent communication skills and strong command over the local language/ language off support in the region
? Excellent Customer Service Skills.
? Willing to work in a shift based work schedule 举报 分享

日通科技是集专业与综合性于一身的科技，发展的本质是创新，有创新，才会有发展。 日通科技专注于为客户提供个性化创新的顾问服务，促进企业的发展。 秉承专注专业、实事求是、精益求精的咨询理念，服务企业，为企业提供 增值服务、提高竞争力、创造最大利润一直是维新方略的不变的追求。 我们阳光：我们朝气蓬勃，绽放着阳光的明亮和挑战激情 我们职业：我们专业积淀，表现着成熟的职业品格和与风范 我们成长：我们学习进步，每天都与我们共同进步和收获 我们真诚：我们打开心扉，以坦诚的心与世界沟通和交流 我们绩效：我们重视结果，以客户为导向，以目标为己任。