天津招聘

职位描述：
工作职责：
1. Understand the quality requirement from customer and transfer it to internal quality specification and limited sample, to make sure good implementation of quality control plan related with customer quality.

2. Train the related staffs and operators to familiar to the customer quality requirement, timely communicate the quality issues in customer side to internal team.

3. As a window to customer, coordinate internal team to handle the customer complaints, find the root cause and make out effective corrective and preventive action. Timely response customer and monitor the implementation of the corrective and preventive action.

4. Assist the QA Manager to handle the customer audits.

5. Follow up the issues from customer during audit and provide corrective action to customer. Verify the effectiveness of the corrective action.

6. Participate in the quality assessment at NPI stage to make sure a smooth mass production.

7. Other duties assigned by the management team..

工作要求：
1. Bachelor degree or equivalent

2. 5+ years’ experience in handling customer complaints.

3. To have the background in RDC/Printing industry is preferred.

3. Experience preferred in interacting with customers addressing quality issues.

4. Demonstrate strong knowledge of analytical skills, in regards to statistics needed for quality tools (8D, 5 why, FMEA, SPC, QCP, etc.).

5. Strong knowledge to evaluate failure analysis findings, FA tools and their limitation, evaluate or define containment actions.

6 .Good communication skills mainly to communicate with the customers and internal operation team.

7. Highly motivated, able to work independently.

8. Fluent English in both speaking and writing

9. Capable of frequency travel to customer sites

10. Team cooperation spirit. 举报 分享

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