天津招聘

职位描述：
POSITION: CUSTOMER SERVICE EXECUTIVE
LOCATION: Shanghai
职位：客户服务
地点：上海
Description:
Manage and coordinate the communication between local vendors, client and the company, a logistics service provider so as to deliver service levels that exceed customer expectations.
管理和协调当地供货商、客户和公司各物流运作部门的沟通和协调，保证提供超出客户期望的服务水准。
Process daily customer orders timely and accurately
Coordinate with operation team for orders’ pickup/packing/dispatching
Track daily deliveries with trucking co. and end customers closely
Deal with operation issues and report to supervisor clearly
Follow the operation process and update required reports
Establish and maintain goods relationship with Customer
每天及时和准确地处理客户订单
与团队成员协调合作完成订单的采集，整理和分配
通过卡车公司追踪每天的送货情况并与终端客户紧密联系
处理实际工作中的问题并清楚地报告给主管
按照工作流程办事并且及时更新所需报告
建立并维护与客户的良好关系

Requirements:
The position requires
College degree or above
Minimum 3 years working experience in similar logistics functions (order processing, customer service, retailer delivery, transportation, etc)
Strong project management knowledge and background is preferred.
A clear systematic & analytical thinker, process orientated.
Service-minded candidates with a good initiative, motivation and the ability to work in an integrated team
Positive, responsive, dependable, caring, understanding and well-organized candidates with excellent communication skills (written and oral)
Able to work under pressure in a busy environment
Good command of oral and written English
Strong ethics with impeccable integrity
Conversant with main MS software applications (Excel, PPT, etc)
大专及以上学位
最少三年的在有关物流领域的工作经验（订单处理，客服，零售商交货，运输等）
有项目管理经验者优先
要求思路清晰，有较强的分析能力并且以流程为导向
有服务意识，工作主动, 积极努力，与团队融合
乐观，负责，关心，较强的理解力和较好的组织能力和沟通能力（包括说和写）
能够在压力下在繁忙的环境中工作
英语说写具佳
良好正直的道德品质
熟练运用各办公软件 举报 分享

Elee Logistics is a local third-party and logistics consultancy company whose vision is to introduce the world-best logistics industry practice, processes, technologies and system solutions required by the market in China. We see our company as a new breed of Chinese professionally managed, focused enterprise that draws on its knowledge and expertise in logistics and supply chain solutions implemented in China (A host of knowledge-based and system intensive functions related to the management of the supply chain and its logistics functions).
铱力物流，作为本地的第三方物流服务商和物流咨询公司，致力于在中国引入市场最需要的、世界上最先进的物流行业流程、技术和系统方案。在中国，作为市场上崭新的行业，铱力实现的是其在物流和供应链管理方面的专业知识和技术，并以国际化的管理和专业化的业务方式，成为新一代企业中的优秀代表。
 
Our company is experiencing constant growth, thus we require new talents to join us.由于公司业务持续增长，我们迫切需要才俊之士的加入。

WE ARE LOOKING FOR PEOPLE WHO
Are team players and service-minded
Demonstrate strong leadership characteristics
Are customer oriented
Possess uncompromising ethics
Have a sense of entrepreneurship and a mind geared for business
Are highly motivated, open-minded and willing to learn
Possess great analytical skills and problem solving abilities
Seek personal growth and opportunities for hands-on training
Aspire to link their professional and personal life.
Are keen to be part of a young dynamic company and who want to lead it to success.

我们正在寻找这样的人士：
具有团队精神和服务意识
表现出良好的领导个性
以客户为本
具有诚实的道德品质
具有创业精神和商业思维
积极主动，思维开放，愿意学习
良好的分析技能和解决问题的能力
寻求个人发展和培训机会
个人的价值观与公司的价值观一致
愿意成为年轻、有活力的公司的一部分，并愿意引领公司到成功


We offer:
我们为您提供：
Competitive remuneration and benefits
 富有竞争力的薪酬和福利
Comprehensive social insurance
 完善的社会保险
Additional commercial medical insurance and Personal accident insurance
 补充商业医疗保险及人身意外险
Working Lunch
 工作午餐
Free shuttle bus services are available at convenient pick-up points for staff to take to and from the office.
 提供地铁站至公司的免费上下班班车