天津招聘

职位描述：
Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in multiple countries, including retail and third party marketplaces, eCommerce platforms and web services for developers. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. The Health, Safety, Security, Sustainability and Compliance (HS3C) group is responsible for ensuring that Amazon meets all product safety and product compliance laws and regulations WW in all the marketplaces that it serves. The HS3C Worldwide Learning Organization (WWLO) implements learning solutions that transfer knowledge and optimize both individual and organizational performance. WWLO’s learning and performance support solutions contribute to the attainment of HS3C’s business goals.

Roles and Responsibilities:
The Health, Safety, Sustainability, Security and Compliance (HS3C) Worldwide Learning Organization (WWLO) is seeking a Sr. Instructional Designer. This position will be part of the HS3C Worldwide Learning Organization (WWLO), is located in Bangalore, India, and will report directly to the HS3C WW Learning Leader. In your role, you will work with program managers and subject matter experts across multiple HS3C and Compliance Operations to develop learning and performance support solutions including but not limited to instructor-led training, virtual instructor-led training, instructional videos, eLearning, simulations, learning games, assessments, and electronic performance support systems.
To be successful in this role, you will need to apply your knowledge of learning sciences and learning theories to determine the best learning and/or performance intervention to optimize performance. You must able to conduct a job task analysis and determine the best modality to transfer knowledge and build proficiency. You will build custom learning and performance support solutions to meet the unique needs of the HS3C Compliance Operations and their business partners. You will partner with the WW Operations Learning and Development teams to leverage existing learning technologies and implement learning programs. You will also implement learning evaluation protocols to measure the effectiveness of the learning solutions you develop.

Key Performance Areas Include:
The HS3C WWLO Sr. Instructional Designer (Compliance Operations) will:
Lead the analysis, design, development, implementation, and evaluation of learning programs to support HS3C Compliance Operations initiatives.
Develop learning and performance support solutions that optimize performance and promote compliance with Amazon policies and regulatory laws.
Assist in the development of standardized learning management processes and procedures, and templates.
Ensure that the HS3C Compliance Operations curriculum is tracked and maintained in the enterprise Learning Management System.
Evaluate the effectiveness of the HS3C Compliance Operations learning programs and learning activities administered. Develop and execute a learning evaluation strategy and plan which includes all four levels of the Kirkpatrick model; Learner Reaction, Knowledge Acquisition, Behavior Change, and Business Impact/Results. Measure solution effectiveness and scalability of delivery modalities by using continuous feedback loops and mechanisms to identify gaps and recommend and create scalable learning solutions to improve learner retention, job performance, and the overall employee experience as well as the attainment of HS3C Compliance Operation’s business goals.

Basic Qualifications
8+ years’ work experience instructional design, training program management, and training project management
Bachelor’s Degree or equivalent post-secondary degree required in Instructional System Design, Education, Business Administration, or a related field
Proficient in English (verbal and written)
Experience in assessing performance gaps, analyzing learning needs, designing and developing learning and performance support solutions, facilitating learning activities, and evaluating the effectiveness of learning programs
Experience conducting a job task analysis and developing blended learning programs which include face-to-face instructor-led training, virtual instructor-led training, a-synchronous learning activities, self-paced eLearning, electronic performance support, video demonstrations, software simulations, behavioral simulations and learning games
Ability to develop multiple WW projects with minimal oversight, in a fast-paced, frugal environment with multiple and sometimes changing priorities
Excellent written and verbal communication, interpersonal skills; high quality document and report preparation
Experience working with business and learning technologies including Microsoft Office, eLearning development software like Articulate Studio/Storyline, Adobe Captivate, Adobe Connect, Adobe Photoshop/Illustrator/Premiere & Flash, DITA XML, Microsoft SharePoint, A/V software and A/V equipment
Experience using a Learning Management System (LMS) for hosting, data collection and reporting purposes.
Ability to deliver results in a dynamic and ambiguous environment
Proven effective consulting skills with an ability to drive impact
High attention to detail, organization and accountability
Ability to travel WW

Preferred Qualifications
Masters or Doctorate degree in Education, Human Resource Management or a related discipline.
Verbal and written proficiency in Spanish, Chinese, Japanese, German, and other languages is considered an asset
Instructional Design certification
Facilitation certification
eLearning development training and/or certification
Advanced website development experience
Lean, Six Sigma certification
Project Management certification
Knowledge of learning sciences research 举报 分享

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。