天津 [切换城市] 天津招聘天津物流/仓储招聘天津物流经理招聘

Customer Service Manager,Logistics,China

和光国际货运代理(中国)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(非欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2017-04-20
  • 工作地点:上海-黄浦区
  • 招聘人数:1人
  • 语言要求:英语
  • 职位月薪:1.5-2万/月
  • 职位类别:物流经理  

职位描述

职位描述:
Job Descriptions:
- He / she has the responsibility to assist China logistics GM to have internal monitor on customer service levels to all contract logistics accounts and local- controlled key accounts among warehouse operation team and customer service team for China PVG branch.
- He/she needs to assist China logistics GM to evaluate existing contract logistics accounts from which new or more business opportunities can be found.
- He/she will follow up any business task from China logistics GM.
- To draft internal customs service SOP for each contract logistics accounts and to help both C/S team and warehouse operation team to implement it smoothly with further track and trace based on agreed KPI.
- To help China logistics GM to control AR follow- ups among C/S team and operation team.
- To assist China logistics GM to have internal communications for any complaint or failure service case from the clients and also work on future improvement plan.
- To assist China logistics GM to visit existing and potential customers, in order to help team to understand customer service requirements better and secure more business as well.

Job Requirements:
- Minimum 8-year experience at forwarding/logistics industry. Preferably Customer Service.
- Good skills in English and Mandarin
- Strong leadership skills.
- Excellent communication & inter-personal skills.
- Office skills: be good at Excel, Word and PPT.

职能类别: 物流经理

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公司介绍

Tigers是由法国邮政和香港进豪有限公司投资共有的一家国际性企业。
凯诺物流与和光物流集团分别于1969年在纽约和1982年在台湾成立。这两家公司在2011年10月合并后更名为Tigers,一个全新的国际性物流公司,总部设于香港。
Tigers也分别在美洲,欧洲,亚洲,澳洲和南非设立自己的分公司以及拥有覆盖所有主要商业中心的策略联盟合作伙伴和代理。Tigers目前在10个国家设有65个分公司。专注于通过空运,海运和地面运输方式,提供一站式的供应链解决方案,电子商务和交通运输的服务。
Tigers的核心文化围绕于自由创新,责任感,工作表现和人才发展四个方面。
通过集合我们的专业物流技能,全球网络和以客户为至上的职业素养,为我们的客户提供真诚而专一的服务。
我们确保在每一个合适的地方招募并发展合适的员工,以贯彻建立整体一致的服务策略。作为一家全球性的公司,我们致力于满足世界经济需求的同时,并为我们的客户提供安稳放心的保障。


THE TIGERS GROUP IS PRIVATELY OWNED BY GEOPOST S.A. AND JUMBO GLORY LIMITED.
Kamino Logistics & Wako Logistics Group were both founded in 1969 in New York & Taiwan respectively.
The two companies merged in October 2011 to form Tigers, a new Global Logistics company headquartered in Hong Kong. Tigers has its own offices throughout the USA, Europe, Asia, Australia and South Africa with strategic alliance partners and agents covering all major commercial centers.
TIGERS IS HEADQUARTERED IN HONG KONG AND HAS 65 OFFICES IN 10 COUNTRIES
Tigers specialises in bespoke supply chain solutions, e-fulfilment and transportation by air, sea and road. The core of Tigers’ culture centres around freedom, responsibility, performance and people development. The combination of our logistics expertise, global network and client centric work ethic, provides a truly unique customer experience.

联系方式

  • Email:jane.zhang@go2tigers.com
  • 公司地址:地址:span大连路周家嘴路