IT Support Engineer (IT日语技术支持工程师)
灵川软件系统(杭州)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2013-09-26
- 工作地点:杭州
- 招聘人数:2
- 工作经验:一年以上
- 学历要求:本科
- 语言要求:日语熟练
- 职位类别:技术支持/维护工程师
职位描述
General summary of Duties/Responsibilities:
You will be joining a global team, working closely with colleagues who are based in the UK & US & HK & India; you will need to communicate in English both by telephone and email. Our client is a major international investment bank; we develop, maintain and support their global 24 hour production system environment.
Main Responsibilities:
- Provide technical support to the Trading systems.
- Respond to service requests.
- Investigation, reporting and correction to issues.
- Liaising with other teams to ensure stability fixes are implemented.
- Monitoring, measuring and reporting upon improvements.
- Pro-active instability investigation and actions upon findings.
- Re-active investigations upon incidents for root cause and actions upon findings.
- Responsible for ensuring ongoing stability increases.
Requirements:
- At least 1 year experience in IT support.
- Familiar with database principles, capable of forming basic database queries.
- Knowledge of Unix or SQL skills are preferred.
- Very good spoken and written Japanese.
- Good communication and client service skills.
- Excellent pro-active and confident personality with ability to work without supervision.
- Commitment to self-improvement and service-improvement.
我们正处于快速发展期,欢迎有志之士投递简历,您将获得具有挑战性的全球性职业发展机遇。
You will be joining a global team, working closely with colleagues who are based in the UK & US & HK & India; you will need to communicate in English both by telephone and email. Our client is a major international investment bank; we develop, maintain and support their global 24 hour production system environment.
Main Responsibilities:
- Provide technical support to the Trading systems.
- Respond to service requests.
- Investigation, reporting and correction to issues.
- Liaising with other teams to ensure stability fixes are implemented.
- Monitoring, measuring and reporting upon improvements.
- Pro-active instability investigation and actions upon findings.
- Re-active investigations upon incidents for root cause and actions upon findings.
- Responsible for ensuring ongoing stability increases.
Requirements:
- At least 1 year experience in IT support.
- Familiar with database principles, capable of forming basic database queries.
- Knowledge of Unix or SQL skills are preferred.
- Very good spoken and written Japanese.
- Good communication and client service skills.
- Excellent pro-active and confident personality with ability to work without supervision.
- Commitment to self-improvement and service-improvement.
我们正处于快速发展期,欢迎有志之士投递简历,您将获得具有挑战性的全球性职业发展机遇。
公司介绍
灵川软件系统(杭州)有限公司于2010年6月加入法国凯捷集团全球金融服务事业部,是凯捷集团在中国杭州的全资子公司。
凯捷集团创始于1967年,是目前欧洲最大的管理咨询公司,也是全球排名前五的金融领域管理咨询、技术和外包服务供应商,在全世界44个国家拥有超过115,000名员工,总部位于法国巴黎。其中的金融服务事业部为凯捷集团的重要组成部分,核心业务单元为银行、资本市场、保险、支付、风险管理与合规,客户多为财富500强公司,包括多家全球顶尖商业银行、保险公司 、金融服务公司及资产财务公司。
早在1996年,凯捷就进入中国市场,是最早进入中国的国外咨询公司之一,在北京、上海、广州、昆山、杭州、香港均设有子公司,其中昆山、杭州和香港隶属于凯捷全球金融服务事业部。作为凯捷在中国设立的全球交付中心,杭州凯捷目前员工近300人,随着加入凯捷集团业务迎来新的发展机遇,预计3年内人员规模可达近千人。
我们真诚欢迎每一位对未来充满理想,对自己充满信心的有志之士加入我们。一经录用,您将获得:
1.业内富有竞争力的薪资福利
2.个人长期职业发展的空间
3.纯正的英语工作环境
4.海外培训与工作的机会
5.开放的工作氛围及舒适的工作环境
了解更多凯捷中国的信息,请访问凯捷中国网站:http://www.cn.capgemini.com/
Strategic Systems Solutions (Hangzhou) Company Limited joined Capgemini in June 2010. It is a solely foreign-owned subsidiary of Capgemini Group under its finance service global business unit (FSGBU).
Capgemini was founded in 1967 and is currently the largest consulting company in Europe. Capgemini ranks the top 5 provides of financial management consulting, technology and outsourcing solutions in the world. Its headquarter is in Paris and has over 115,000 employees working in 44 countries. FSGBU is one of the largest business units in Capagemini Group, focusing on delivering solutions and services in banking, capital markets, insurance, payments & cards, risk management & compliance. Our clients are primarily Fortune 500 companies, including some of the largest commercial banks, insurers, diversified financial firms and asset finance companies.
Capgemini founded its China operations in 1996 to become one of the earliest foreign consulting companies in China. It established offices in Beijing, Shanghai, Guangzhou, Kunshan, Hangzhou and Hongkong, amongst which Kunshan, Hangzhou and Hongkong offices belong to FSGBU. Working as a global delivery center, Capgemini Hangzhou office today is on a path of rapid expansion after joining Capgemini and the number of professionals working in Hangzhou is expected to grow from existing 300 to 1000 in 3 years.
We sincerely welcome those who are full of confidence and hope for a promising future to join us. In return, we provide our employees with:
1.A highly competitive salary and benefits package
2.Professional and personal development opportunities
3.High exposure to an English working environment
4.The possibility of overseas training / working opportunities
5.Open working culture and comfortable working place
To learn more about Capgemini China, please visit: http://www.cn.capgemini.com/
凯捷集团创始于1967年,是目前欧洲最大的管理咨询公司,也是全球排名前五的金融领域管理咨询、技术和外包服务供应商,在全世界44个国家拥有超过115,000名员工,总部位于法国巴黎。其中的金融服务事业部为凯捷集团的重要组成部分,核心业务单元为银行、资本市场、保险、支付、风险管理与合规,客户多为财富500强公司,包括多家全球顶尖商业银行、保险公司 、金融服务公司及资产财务公司。
早在1996年,凯捷就进入中国市场,是最早进入中国的国外咨询公司之一,在北京、上海、广州、昆山、杭州、香港均设有子公司,其中昆山、杭州和香港隶属于凯捷全球金融服务事业部。作为凯捷在中国设立的全球交付中心,杭州凯捷目前员工近300人,随着加入凯捷集团业务迎来新的发展机遇,预计3年内人员规模可达近千人。
我们真诚欢迎每一位对未来充满理想,对自己充满信心的有志之士加入我们。一经录用,您将获得:
1.业内富有竞争力的薪资福利
2.个人长期职业发展的空间
3.纯正的英语工作环境
4.海外培训与工作的机会
5.开放的工作氛围及舒适的工作环境
了解更多凯捷中国的信息,请访问凯捷中国网站:http://www.cn.capgemini.com/
Strategic Systems Solutions (Hangzhou) Company Limited joined Capgemini in June 2010. It is a solely foreign-owned subsidiary of Capgemini Group under its finance service global business unit (FSGBU).
Capgemini was founded in 1967 and is currently the largest consulting company in Europe. Capgemini ranks the top 5 provides of financial management consulting, technology and outsourcing solutions in the world. Its headquarter is in Paris and has over 115,000 employees working in 44 countries. FSGBU is one of the largest business units in Capagemini Group, focusing on delivering solutions and services in banking, capital markets, insurance, payments & cards, risk management & compliance. Our clients are primarily Fortune 500 companies, including some of the largest commercial banks, insurers, diversified financial firms and asset finance companies.
Capgemini founded its China operations in 1996 to become one of the earliest foreign consulting companies in China. It established offices in Beijing, Shanghai, Guangzhou, Kunshan, Hangzhou and Hongkong, amongst which Kunshan, Hangzhou and Hongkong offices belong to FSGBU. Working as a global delivery center, Capgemini Hangzhou office today is on a path of rapid expansion after joining Capgemini and the number of professionals working in Hangzhou is expected to grow from existing 300 to 1000 in 3 years.
We sincerely welcome those who are full of confidence and hope for a promising future to join us. In return, we provide our employees with:
1.A highly competitive salary and benefits package
2.Professional and personal development opportunities
3.High exposure to an English working environment
4.The possibility of overseas training / working opportunities
5.Open working culture and comfortable working place
To learn more about Capgemini China, please visit: http://www.cn.capgemini.com/
联系方式
- 公司网站:http://www.cn.capgemini.com/
- 公司地址:杭州市文三路477号华星科技大厦301
- 邮政编码:310013
- 联系人:人力资源部
- 电话:(0571)28805057