天津招聘

职位描述：
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Job Description
Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.
Are you passionate about finding process improvements with impact to global programs and customers? Do you like to develop relationships with cross-functional teams with the goal of creating customer-centric solutions that drive measurable results? Are you a self-starter and open to learning through working hands-on with minimal direction?
HS3C Shared Services is looking for an ACES Manager to join its new Compliance ACES (Amazon Customer Excellence System) organization that will design standardized business workflows with mechanisms to sustain these across all compliance programs WW. Compliance Shared Services team provides high quality operational, reporting, Amazon Customer Excellence System (ACES), and training services for the programs and program teams within HSSSC. ACES combines Amazon values and technology with the best of lean management and six sigma to achieve operations excellence. This position provides the rare opportunity to join a newly created startup team in Amazon.
The ACES Manager will play a critical role in the development and application of ACES in our worldwide compliance, technology and operations teams. We are seeking an individual who utilizes Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems by streamlining processes and improving quality. You will drive speed, quality, and simplification throughout by eliminating rework loops, reducing and automating manual work/ hand-offs, identifying and implementing best practices across the business, and minimizing process variance through standardization and automation. You will execute these priorities through ACES initiatives, Kaizen events, and supporting critical programs and projects. You will be responsible for leading and driving process improvements (short-term wins) as well as process design/ redesign (long-term wins) efforts and maintaining close relationships with our internal stakeholders in order to understand our highest priority execution pain-points and opportunities, which you will translate into ACES initiatives that improve processes, tools, and team capabilities. You will be a caretaker for global best practice documentation and will facilitate sharing across the globe. Considerable judgment is necessary because you will be motivating others to meet the challenges of an extremely deadline-driven environment where explosive growth is occurring while achieving impeccable quality.
Basic Qualifications
This is a multi-faceted role requiring a breadth of skills:
· Strong verbal and written communication skills.
· Technical (Math, Engineering, Science) Bachelor’s Degree from an accredited university.
· Position requires 2+ years of successful leadership experience in project management and facilitation of large cross-functional teams in business operations and technology process improvement areas.
· 3 - 5 years’ experience collaborating with all levels of organization (Executives, Managers, Associates and CI champions), driving Lean initiatives and/or Technology Projects.
· Working knowledge of Six Sigma tools and Lean techniques and a great desire to develop ones skills to an advanced level.
· Facilitation experience at all levels of the organization; must be comfortable addressing both large and small audiences.
· Demonstrated knowledge of key business financial metrics.
· Proven experience in working with large scale technology systems.
· Manage the Kaizen schedule; monitor network overall Kaizen activity, coordinating Kaizen efforts and ensuring timely financial validation.
· Provide metrics inputs to various reporting decks; communicate key performance indicators to stakeholders in support of business objectives.
· Oversee the entire product lifecycle: feasibility through scoping, requirements definition through specification, launch, and production support.
· Basic project management skills include collecting business requirements, reviewing specifications, analyzing cost/benefit of project selection, and communicating results throughout the organization
Preferred Qualifications
· Basic understanding of e-commerce, technology, statutory compliance function and features
· Master’s degree (MBA, Math, Engineering, Science).
· Lean/Six Sigma Green Belt certification.
· Experience deploying transactional lean, manufacturing lean, variation reduction, and design for six sigma methodologies.
· Ability to handle changing priorities and use good judgment when working in stressful situations.
· Advanced skills in statistical analyses. 举报 分享

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。