Customer Service Officer
艾睿(中国)电子贸易有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2017-08-09
- 工作地点:天津-河西区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:大专
- 职位月薪:4.5-6千/月
- 职位类别:商务主管/专员
职位描述
职位描述:
Responsibility
Sales Role
Handle RFQ’s (For Bids & Buys)
Stock checking
Samples Requests by Customers
Strategic Selling - In close collaboration with Field Sales
Provide A Item forecasting to Product Management Team
System-Related Role
Order Management
SO Entry
SO Maintenance – Advice pipeline report, back to customers, when applicable
Part no know how
Shipment Release, when applicable
Inventory Management
Customer Master File Management
VAT Refunds for Customer returns
Shared role with Field Sales – TEAM Set-up / Pre-Order & Order Entry
Knowledge
Must have a tertiary education (Some formal training or experience is required to perform the job effectively.)
A minimum of 2 years experience in a sales support role or have worked in a customer service role handling sales-related inquiries (Considered specific functional knowledge in commercial practice)
Familiar with the distribution/supplier sector
Basic product knowledge
Skills
Demonstrated analytical and problem solving skills
Demonstrated decision making skills
Excellent organization skills & priority setting
Excellent customer service & interpersonal skills
Excellent communication skills, including English & country-specific language – Express ideas with clarity since role requires regular exchange of communication
Multi-tasked
Demonstrates proficiency in using PC systems
Attitude
Operates from a service-oriented attitude
A proven team player with initiative
High energy level with a sense of urgency
‘Can do’ attitude (self-motivated), driven to perform
Detail oriented
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Responsibility
Sales Role
Handle RFQ’s (For Bids & Buys)
Stock checking
Samples Requests by Customers
Strategic Selling - In close collaboration with Field Sales
Provide A Item forecasting to Product Management Team
System-Related Role
Order Management
SO Entry
SO Maintenance – Advice pipeline report, back to customers, when applicable
Part no know how
Shipment Release, when applicable
Inventory Management
Customer Master File Management
VAT Refunds for Customer returns
Shared role with Field Sales – TEAM Set-up / Pre-Order & Order Entry
Knowledge
Must have a tertiary education (Some formal training or experience is required to perform the job effectively.)
A minimum of 2 years experience in a sales support role or have worked in a customer service role handling sales-related inquiries (Considered specific functional knowledge in commercial practice)
Familiar with the distribution/supplier sector
Basic product knowledge
Skills
Demonstrated analytical and problem solving skills
Demonstrated decision making skills
Excellent organization skills & priority setting
Excellent customer service & interpersonal skills
Excellent communication skills, including English & country-specific language – Express ideas with clarity since role requires regular exchange of communication
Multi-tasked
Demonstrates proficiency in using PC systems
Attitude
Operates from a service-oriented attitude
A proven team player with initiative
High energy level with a sense of urgency
‘Can do’ attitude (self-motivated), driven to perform
Detail oriented
职能类别: 商务主管/专员
公司介绍
Arrow Electronics, Inc. (NYSE: ARW), 艾睿作为财富102强,是《财富》杂志最受赞赏的公司之一。全球技术解决方案公司艾睿电子致力驱动创新,引领超过180,000家领先的技术制造商和服务提供商。艾睿专注发展可提升业务及生活质素的科技解决方案,2020年销售额达到286.7亿美元。公司在全球拥有20,100名员工,超过345个业务网络,服务范围遍及80个国家。
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.
联系方式
- Email:cameo.ye@arrowasia.com
- 公司地址:上海市裕通路100号 (邮编:200070)