天津招聘

职位描述：
办公地点: 北京市丰台区南四环西路186号汉威国际广场

Job Description
Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in nine countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
You will manage a Compliance operation team to support the retail teams at Amazon to ensure compliance with all relevant safety and regulatory guidelines for our products. Currently we’re mainly focusing on illegal products review, imported products document review, rule writing for import export tariff classifications. You will interact directly with Amazon internal customers in China, as well as global functional team to streamline process, manage requirement changes and ensure high quality and service level.

Key Performance Areas
- Manage China and Japan Product Safety and Direct Import compliance operation teams and processes to ensure effective workflow
- Implement best-in-class processes and practices for maintaining and exceeding productivity, quality and service level agreements.
- Actively manage and continuously improve workflow management to ensure effective use of resources and adherence to service level agreements.
- Provide focused feedback loops for teams based on performance and quality data. Develop and reward strong performers.
- Analyze the key levers of the business to identify trends and proactively take action to improve efficiency and quality.
- Work with software teams to articulate and prioritize feature needs for system and tools.
- Recruit top-quality employees. Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future Amazon leaders.
- Lead or participate into local and global projects.

Basic Qualifications
- Bachelor’s degree
- 5 years+ work experience. 2-5 years’ experience in service delivery/operations/project management, ability to thrive within a fast paced metrics driven environment
- Minimum 2 years’ experience in people management and complex metrics management
- Strong tactical level operator; comfortable with data analysis and detailed investigation; able to coordinate workload
- Good communication skills
- Strong Analytical ability and problem solving skills
- Excellent English written and verbal communication skills
- Excellent Japanese written and verbal communication skills

Preferred Qualifications
- Project Management experience
- Six Sigma/Kaizen certificate 举报 分享

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。