网络运维工程师
亚马逊中国
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:互联网/电子商务
职位信息
- 发布日期:2017-03-15
- 工作地点:北京
- 招聘人数:若干人
- 职位月薪:1.5-2万/月
- 职位类别:技术支持/维护工程师
职位描述
职位描述:
Amazon.com is looking to hire highly motivated, best-in-class Network Engineers for our Network Reliability team to drive the stability and sustainability of our next-generation networks and to discover innovative ways to automate and scale our network as we expand.
The ideal candidate will be expected to provide high quality first-tier network and network event management for Amazons worldwide network operations. He/she will demonstrate an excellent knowledge of networking and networking concepts and theory, and have experience participating in operational network support for a large-scale enterprise environment. He/she will have a proven track record of success in driving complex issues to resolution autonomously and/or collaboratively. A love for working with new technologies and pushing the envelope on existing technology is required.
This is an excellent opportunity to join Amazons world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.
· Responsibilities
- Automate select network administration tasks through creation and maintenance of scripts and tools
- Provide critical on-shift network operations support to Amazon.com customers to diagnose of large-scale networking events
- Support and maintain our next generation data-center networks.
- Deliver simple, sustainable and repeatable solutions and processes.
- Drive and support innovation from the NIC to the core.
- Reduce the end-to-end cost of delivering packets.
- Partner with our broader Technical Operations organization to reduce operational burden.
- Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products.
- Drive standards across the network and ensure that we are fully compliant to those standards and policies.
- Monitor and manage communications during large-scale events utilizing an established Event Management process
- Collaborate with level two and level-three resolvers
- Identify and troubleshoot recurring platform issues. Effective escalation of same to mid- and senior-level engineering teams for full resolution
- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
- Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
- Complete customer requests via Remedy trouble ticketing system
- Mentor more junior staff in basic network administration, including involvement in the formulation of a structured training plan
- Participation in entry level interviewing
Basic Qualification:
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Excellent written and verbal communication skills and an ability to interact efficiently with peers and customers is required, as well as experience initiating, driving and managing in-event conference calls. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Network Engineers are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think pro-actively and with innovation.
A relevant degree in a related technical discipline or at least three years relevant experience in a large-scale network operations environment is preferred.
Preferred Qualification:
- In-depth knowledge of and experience with major Internet routing protocols, BGP, OSPF.
- Excellent Ethernet and IP networking knowledge and extensive experience in the application of IP protocols.
- Substantial background in large scale datacenter network implementations and support.
- Deep knowledge of network hardware and packet forwarding architectures.
- Significant past experience with the following protocols and concepts: TCP/IP, TCP/IP Flow control, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS
- In depth experience on Cisco IOS and Cisco hardware platforms
- Experience working in virtualised enterprise networking environments
- Excellent analytical skills
- Must be comfortable working in a Linux/Unix environment.
- Software development/programming/scripting skills are highly desired - specifically Perl, or shell (bash, ksh, csh)
- Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus
Other Qualifications & Responsibilities
- Physical requirements - The ability to sit in front of computer for entire scheduled 12-hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail.
- Ability to move and lift computer equipment.
- Must be able to work in a follow-the-sun shift (6am-6pm) across and including weekends and holidays.
- Must be willing to support an off-hours, engagement only pager rotation.
- Experience dealing with customers and carriers (China mainly) during problem resolution and operating efficiently under pressure.
- Effective prioritization and time management
- Fluent Chinese speaker both in oral and in written
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Amazon.com is looking to hire highly motivated, best-in-class Network Engineers for our Network Reliability team to drive the stability and sustainability of our next-generation networks and to discover innovative ways to automate and scale our network as we expand.
The ideal candidate will be expected to provide high quality first-tier network and network event management for Amazons worldwide network operations. He/she will demonstrate an excellent knowledge of networking and networking concepts and theory, and have experience participating in operational network support for a large-scale enterprise environment. He/she will have a proven track record of success in driving complex issues to resolution autonomously and/or collaboratively. A love for working with new technologies and pushing the envelope on existing technology is required.
This is an excellent opportunity to join Amazons world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.
· Responsibilities
- Automate select network administration tasks through creation and maintenance of scripts and tools
- Provide critical on-shift network operations support to Amazon.com customers to diagnose of large-scale networking events
- Support and maintain our next generation data-center networks.
- Deliver simple, sustainable and repeatable solutions and processes.
- Drive and support innovation from the NIC to the core.
- Reduce the end-to-end cost of delivering packets.
- Partner with our broader Technical Operations organization to reduce operational burden.
- Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products.
- Drive standards across the network and ensure that we are fully compliant to those standards and policies.
- Monitor and manage communications during large-scale events utilizing an established Event Management process
- Collaborate with level two and level-three resolvers
- Identify and troubleshoot recurring platform issues. Effective escalation of same to mid- and senior-level engineering teams for full resolution
- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
- Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
- Complete customer requests via Remedy trouble ticketing system
- Mentor more junior staff in basic network administration, including involvement in the formulation of a structured training plan
- Participation in entry level interviewing
Basic Qualification:
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Excellent written and verbal communication skills and an ability to interact efficiently with peers and customers is required, as well as experience initiating, driving and managing in-event conference calls. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Network Engineers are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think pro-actively and with innovation.
A relevant degree in a related technical discipline or at least three years relevant experience in a large-scale network operations environment is preferred.
Preferred Qualification:
- In-depth knowledge of and experience with major Internet routing protocols, BGP, OSPF.
- Excellent Ethernet and IP networking knowledge and extensive experience in the application of IP protocols.
- Substantial background in large scale datacenter network implementations and support.
- Deep knowledge of network hardware and packet forwarding architectures.
- Significant past experience with the following protocols and concepts: TCP/IP, TCP/IP Flow control, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS
- In depth experience on Cisco IOS and Cisco hardware platforms
- Experience working in virtualised enterprise networking environments
- Excellent analytical skills
- Must be comfortable working in a Linux/Unix environment.
- Software development/programming/scripting skills are highly desired - specifically Perl, or shell (bash, ksh, csh)
- Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus
Other Qualifications & Responsibilities
- Physical requirements - The ability to sit in front of computer for entire scheduled 12-hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail.
- Ability to move and lift computer equipment.
- Must be able to work in a follow-the-sun shift (6am-6pm) across and including weekends and holidays.
- Must be willing to support an off-hours, engagement only pager rotation.
- Experience dealing with customers and carriers (China mainly) during problem resolution and operating efficiently under pressure.
- Effective prioritization and time management
- Fluent Chinese speaker both in oral and in written
职能类别: 技术支持/维护工程师
公司介绍
亚马逊于 2004 年进入中国,秉承“顾客至尚”的理念,不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务,Kindle 电子书阅读器和电子书,亚马逊物流运营和亚马逊云计算服务(AWS)。
依托亚马逊全球15大站点、***的全球资源和跨境物流体系,亚马逊中国持续推进跨境电商战略。2014年, 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店,致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线,是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。
亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户,以及亚马逊美国、欧洲和日本的数百万企业与机构买家。
亚马逊在全球拥有 175 个运营中心,配备超过 10 万台 Kiva 智能机器人,可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力,亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验,并帮助中国卖家出口海外,拓展国际市场。
亚马逊中国致力于为中国消费者带来完善的阅读体验,点燃中国大众的阅读热情。2012年12月,Kindle中国电子书店正式上线,通过与数百家中国出版机构商和进口书商合作,目前为中国读者提供了超过 70 万册电子书。2013 年 6 月,Kindle 电子书阅读器进入中国市场,随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品,并与全球保持新品同步发售,Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。
依托亚马逊全球15大站点、***的全球资源和跨境物流体系,亚马逊中国持续推进跨境电商战略。2014年, 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店,致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线,是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。
亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户,以及亚马逊美国、欧洲和日本的数百万企业与机构买家。
亚马逊在全球拥有 175 个运营中心,配备超过 10 万台 Kiva 智能机器人,可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力,亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验,并帮助中国卖家出口海外,拓展国际市场。
亚马逊中国致力于为中国消费者带来完善的阅读体验,点燃中国大众的阅读热情。2012年12月,Kindle中国电子书店正式上线,通过与数百家中国出版机构商和进口书商合作,目前为中国读者提供了超过 70 万册电子书。2013 年 6 月,Kindle 电子书阅读器进入中国市场,随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品,并与全球保持新品同步发售,Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。
联系方式
- Email:cn-proserve-intern-2019@amazon.com
- 公司地址:总部地址: 北京市朝阳区东四环中路56号远洋国际中心A座 (邮编:100025)