天津招聘

Responsibility:
1. Deliver quality services to customers and follow up any service inquiry or operation problem
2. Assist Sales team to carry out proper space control and assist Operation team to make proper loading arrangement
3. Maintain good relationship with customers, Principal, other branches and overseas agents
4. Coordinate with other teams to handle any customer complaint or incident
5. Ensure timely system update and information delivery between customer and company, between Principal and local team

Qualification:
1. University or college graduate preferred
2. Minimum 1 years of customer service experiences in shipping and forwarding industry
3. Sound shipping and computer knowledge
4. Good command of written and spoken English, preferable with CET 4 or above
5. Good communication, problem solving and relationship handling skills
6. Customer oriented, proactive, self motivated and able to thrive under high pressure

ANL Container Line Pty Ltd is Australia's leading Global shipping company, employing approximately 300 staff throughout Australia. ANL in Australia operate with a centralised head office in Melbourne and branch offices in Brisbane, Sydney, Adelaide and Fremantle. In conjunction with our French based parent company CMA CGM, ANL offer a variety of shipping services to and from countries throughout the world.

ANL understands that in order to succeed in a changing and competitive service industry we must employ and develop the very best people in their field of expertise. ANL offers an exciting and diverse range of career opportunities throughout the business; we value diversity and provide career development opportunities for our employees.