天津招聘

职位描述：
ABOUT This Position
To fulfill needs of fast business growing demand, we are looking for high potential candidates who are willing to work in different cities. You can learn and perform at very good platform with solid development plan to get ready to take key management role within 12 to 18 months.

ABOUT THE JOB
To contribute to an inspiring and joyful shopping experience for all visitors and customers. This includes in particular:
? understanding customers' emotional needs and translating them into implemented commercial solutions.
? securing the foundation for an inspiring, joyful, welcoming and family-friendly atmosphere.
? using customer insights to improve customer satisfaction.

YOUR ASSIGNMENT
Your tasks will include:
-Contribute to the creation and operational implementation of the local customer relations' action plan.
-Support a customer-focused culture throughout the complete unit and ensure an overall inspiring shopping experience.
-Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans.
-Create the emotional conditions for a positive meeting with visitors and customers.
-Implement the "ways to shop" in your unit.
-Provide a family-friendly environment that converts more visitors to happy customers.
-Provide an inspiring and motivating direction for your team and its individual members to ensure development and succession.
-Provide input to the service agreements and contracts with internal/external partners and support co-workers in executing those.
-Ensure balanced operational excellence in daily operations within the stated area of responsibility to secure a positive shopping experience.
-Support proactively with customer insights to generate business and functional improvements.

YOUR PROFILE Your knowledge, skills and experience include:
-Solid understanding of all aspects of the home-to-home shopping experience, especially within the payment process.
-Cost and budget management.
-Proven leadership knowledge in a people-centric organization.
-Talent management, i.e. development, succession.
-Change management.
-IKEA Brand, IKEA culture and values.
--Local customer insights, including sources.
Knowledge of working methods according to work focus.
-Legal requirements and third-party contracts.

CAPABILITIES
Ability to work independently and reliably on agreed working methods.
Good communication, negotiation and influencing skills.
Ability to find solutions to customer and operational issues.
Good attention to detail by being attentative, persistent, structured and accurate.
Very perceptive with the ability to implement solutions quickly. 举报 分享

宜家家居（IKEA）于1943年由其创始人英格瓦 坎普拉德(Ingvar Kamprad)在瑞典创立。历经半个多世纪的发展，如今已成为全球领先的家具家居用品零售商，销售主要包括座椅/沙发系列，办公用品，卧室系列，厨房系列，照明系列，纺织品，炊具系列，房屋储藏系列，儿童产品系列等约10，000个产品。在47个国家和地区拥有338家商场，其中有21家在中国大陆，分别在北京（两家）、天津、上海（三家）、广州（二家）、成都（二家）、深圳、南京、无锡、大连、沈阳、宁波、重庆、武汉、杭州、西安、苏州。

宜家的愿景是为大众创造更美好的日常生活，我们致力于提供设计美观、功能实用、价格低廉的优质家居装饰产品，同时我们也对人和环境予以关注。

IKEA is a home furnishings company with Swedish origins founded in 1943 by Ingvar Kamprad. The vision of the company is to ‘create a better everyday life for the many people.’ The business idea is to offer a wide range of well-designed, functional home furnishings at prices so low that as many people as possible will be able to afford them. More information is available on www.ikea.com


这是你想要的工作和生活吗？现在就联系我们吧！
 方式一：登陆宜家官方网站www.ikea.cn/加入我们，并在线递交简历
 方式二：参加宜家商场招聘开放日或亲临商场投递简历
 方式三：前程无忧在线递交简历