职位描述：

General Description

As a major contact window(internal & external) for Korean accounts, provide and ensure the overall business service meets customer requirements; increase sales volume & revenue from the exiting business; support & develop the potential business opportunity to achieve the company sales target.

Specific Accountabilities

·As a contact window for Korean customers, trouble shooting all shipments related issues to continuously improve the service quality.

·Identify new business opportunities from existing & potential customers and prepare solutions & pricing with Product Management to drive new business development.

·Establishes productive, professional relationship with key stake holders in the existing & new customers.

·Prepare MBR(Monthly Business Review) & QBR(Quarterly Business Review) report to ensure excellent level of account management with external & internal customers.

·Handle and solve claims and complaints from the assigned accounts through in-depth analyzing and investigation.

·New business implementation with relative countries and dept. Compilation and maintenance of SOPs with timely manner.

·Strictly follow up company credit policy, monitor DSO and collect the outstanding accounts.

·Ensure to meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and etc.

·Proactively assesses, clarifies and validates customer needs on an ongoing basis.

·Convert customer forecast volume into internal format to secure capacity plan in advance

·Lead customer RFQs and closely work with Product Management to provide business insight

·Perform any special duties or projects as assigned by the management.

Skills Required

·Must be fluent in Korean & English, Proficiency in Mandarin is definitely a plus.

·Warm and bright, with excellent interpersonal communication skills

·Has a strong organization, coordination and problem-solving abilities.

·High accuracy and attention to details

·Willing to work overtime in holidays

·Strong proficiency in MS office (Excel, PowerPoint, Word)

Experience and Qualifications

·University degree or equivalent, preferred in logistics, international trade.

·Minimum 2 years experience in international freight forwarding or contract logistics. Fresh graduate with good potential will be also considered.

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Agility集团是世界领先的供应链管理公司之一。

作为Agility集团的前身，PWC (科威特公共仓库公司) 一直是中东地区重要的综合供应链解决方案服务商。

通过多年的业务规划和地域拓展，2006年11月13日，PWC宣布将其名下所有的物流资产整合在一起，Agility品牌由此诞生。

Agility集团的业务重点涵盖广泛的市场领域，包括高科技，展会，汽车和轮胎，工业，零售和消费品业，航空，石油和天然气等。Agility集团通过不断重视卓越操作并且提高供应链的可视度和可控性，从而有效地帮助客户提高效率，减少中转环节和运抵时间。作为一家全球领先的物流公司，Agility将持续为各大跨国公司及大中型国内企业设计，执行并优化物流方案。

Agility集团目前拥有32,000多名员工，分布在世界各地100多个国家550余处营运网络。