天津招聘

职位描述：
1. Assume responsibility of daily operations in assigned outlet to ensure a smooth running, profitable operation within the framework of the hotel
负责该部门的运营，确保其平稳运营并获利。
2. Actively support the Quality Improvement Process.
积极支持质量改进程序。
3. Assist in working toward positive financial results.
协助部门获得***财务结果.
4. Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
协助确保所有已安排的活动得以准确无误和按时的举行。
5. Assist in maintaining a highly motivated and well-trained staff.
协助维持一个训练有素的员工队伍。
OPERATIONS运营
1. Open and close shift in accordance with the manager checklist.
根据经理检查表检查部门的开档和收档工作。
2. Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
主动与客人交流以获得客人的真实反馈意见。
3. Train, maintain updating and enforce all Marriott service standards in the outlet.
培训、保持,更新并加强万豪所有的服务标准。
4. Properly execute revenue and check control procedures on shift.
确保部门执行正确的财务帐单程序。
5. Handle daily associate relations (i.e. scheduling, time adjustments).
负责每天的员工事务。（如时间表的调整）
6. Maintain a safe & sanitary work environment for all associate & guests.
确保工作场地的清洁和安全。
7. Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, and checks).
为部门的运作提供相应的资源。（例如表格、台图、帐单等等）
8. Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
解决临时发生的事情，例如电话通知的工作，最后时刻的预定和其他可能发生的问题。
9. Conduct taste panels and menu classes on a daily basis for restaurant.
每天负责品餐饮评定和为当天准备相应的菜单/饮料单。
10. Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied.
营业时间要在现场，协助服务人员工作确保顾客满意。
11. Ensure that only a quality product is served.
确保只有质量合格的产品才能提供给客人。
12. Ensure all side work is done on a daily basis.
每天确保各项杂务工作得到落实。
13. Maintain proper associate uniform standards.
保证员工着装达到标准。
14. Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
通过检查表格确保维修保养工作得以正常进行。
15. Understand & teach empowerment principles to ensure guest satisfaction.
为确保顾客满意，理解和向其他员工讲解我们的工作原则。
16. Exercise station rotation to ensure stations are distributed fairly.
按轮换原则安排客人就座，以使得安排公平合理。
17. Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.
了解万豪所有的顾客奖励计划和与其相关的正确计算程序。
18. Above all, to lead by example through a “hands on” approach to motivate our associates to excel.
要成为员工的榜样、深入到员工之中去引导员工取得成功。

HUMAN RESOURCES 人力资源
1. Implement an effective training program for new and current associates using use records, menus, and appropriate reference manuals.
用培训记录、手册等工具为我们的新员工执行有效的培训活动计划
2. Encourage problem solving by associates through proper training and empowerment.
鼓励员工通过培训和互相帮助解决问题。
3. Establish effective communication with associates to gain their trust and respect.
建立有效的沟通赢得员工的信任和支持。
4. Maintain fair and consistent counselling and/or disciplinary procedures in accordance with Marriott’s Guarantee of Fair Treatment Policy.
根据万豪公平对待的原则保持公平一致的对待员工。

ADMINISTRATIVE 行政
1. Communicate directly and/or through the use of the logbook to next shift supervisor or manager.
直接或通过工作日志与下一值班主管、经理进行有效地沟通。
2. Identify and recommend incentive programs, new ideas, and methods of operation.
了解并推荐鼓励政策、新的观念和运营方法。
3. Promote positive inter-department relations.
促进部门之间的关系。
4. Perform any reasonable request made of management which is not life threatening or against the law.
在不涉及生命安全和违反法律的情况下，完成管理层布置的任何合理工作要求。

任职要求：
1. Minimum of three years of food service or related hospitality management experience.
三年以上饮食业及相关管理经验。
2. Demonstrated leadership qualities. 具有一定程度的领导能力。
3. Demonstrated strong hospitality and communication skills. 较好的社交能力
4. Demonstrated strong work ethic. 具有职业道德。
? Minimum 3 years experience working in the similar position of a sizeable organization至少3年的相似工作经验，具有一定的组织能力
? Good command of Written and Spoken Mandarin流利的普通话
? Good knowledge of Conversational English流利的英语
? Secondary education中等教育水平 举报 分享

天津万丽泰达酒店及会议中心于2004年6月28日正式开业，由万豪国际集团管理，是目前中国区拥有最大规模会议设施的万丽品牌酒店，会议中心面积逾6109平方米，包括一个能容纳800位观众的国际报告厅、两个能容纳1000人的宴会厅和12个中小规模会议室。酒店提供客房、餐饮、会议、商务及娱乐等全方位服务，拥有客房301套，包括51间套房，同时还拥有总面积为12147平方米能同时容纳400辆车的停车楼一座。另外，拥有114间豪华套房的天津泰达行政公寓已于2015年6月份正式开业，实现了酒店双品牌经营、多元化发展。
酒店一直沿用万豪商业哲学，视我们的同事为最有价值资产，如果我们能善待所有同事，令他们开心地工作，这样，客人亦能得到同事们的悉心照顾。酒店时常保持一个信念，就是令每一位客人离开时都能感到称心如意，无论客人是因何而来，在这里总会发现一些美妙新颖的事物。
我们免费为员工提供每日四餐的员工餐，宽敞明亮的宿舍环境（含单独卫生间、淋浴间），如果您对于我酒店的职位有兴趣，欢迎投递简历，或直接申请该职位。请务必在简历中写明您的E-mail（电子邮件）地址和联系电话，我们会将面试通知电邮至您指定的邮箱。
Renaissance Tianjin TEDA Convention Center Hotel was opened on Jun. 28, 2004 and managed by Marriott International Company. As China’s first Renaissance Hotel with the large banquet and conference facilities covering over 6,109 square meters, which including a 800 seats Auditorium, two Ballroom for 1000 people banquet, plus 12 Meeting Rooms. The hotel is a full service property with Guest room, Food & Beverage, Function & Business facilities, etc. It comprises the 301 rooms including 51 suites, and covering 12147 square meters park building with 400 car space. What’s more, TEDA Tianjin Marriott Executive Apartments boasts 114 luxury suite rooms, opened in June 2015,which realize dual-brand management and diversified development.
We have been always preceding the simple commercial philosophy made by Mr. Marriott, the emphasis of which is to regard our associates as the greatest assets. If we take care of every associate and create a pleasant working atmosphere, then our guests can enjoy contented services from our associates. Moreover, there is always a faith in our hotel to ensure each guest leaving with satisfaction. No matter where or why they travel, there’s always something wonderfully new to be found.
福利待遇：
1.酒店提供集体户口，帮助应届毕业生解决户口留津；
2.完善的福利待遇, 带薪年假，季度奖，年终奖，语言津贴，取暖补助/防暑降温补助、市区班车，五险一金；
3.免费提供住宿及用餐，宿舍内配有独立卫生间，独立淋浴间，24小时热水供给；
4.完善的培训发展体系，带薪培训，为员工提供语言/服务技能/品牌文化等多种培训；
5.丰富多彩的员工活动，如:员工风采大赛/发现泰达/摄影大赛/优秀员工评选/员工生日会等；
6.酒店配有员工活动室，内有台球桌/图书报刊/电视，丰富员工生活；
7.可享受万豪集团酒店内部员工折扣优惠客房；
8.班干部/党员优先；
9.国际平台的发展空间。