粤语技术支持/helpdesk/客服
斯帝芬尼信息科技（吉林）有限公司
- 公司规模：10000人以上
- 公司性质：外资（欧美）
- 公司行业：计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2017-03-24
- 工作地点：大连
- 招聘人数：2人
- 工作经验：1年经验
- 学历要求：专业培训
- 语言要求：粤语 熟练 英语 良好
- 职位月薪：5-8千/月
- 职位类别：网络管理(Helpdesk) 客服专员/助理
职位描述
职位描述：
Job Responsibilities:
? Provide technical end-user support via telephone, email, or webchat
? Provide restorative or maintenance actions to resolve end-user problems
? Respond to end-user problems based on standard procedures
? Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
Job Requirements:
? Bachelor’s degree/Vocational in IT-related courses is a plus
? Good in oral and written Cantonese communication
? Proficiency in written English communication is also required
? Must display good customer service and problem solving skills
? Must consistently meet or exceed required performance criteria
? Able and willing to take several calls a day when necessary
? Familiarity/good working knowledge in PC Hardware / Software Troubleshooting
? Prior Software Application support (e.g. Outlook, etc.) experience is a plus
? Prior BPO experience in Technical Support is a plus
? Familiarity with ticketing system is a plus
职位要点：有支持香港客户经验者优先，粤语熟练，无口音；
工作地点：辽宁省大连市外资企业，薪资5k起，一经录用，待遇优厚。
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Job Responsibilities:
? Provide technical end-user support via telephone, email, or webchat
? Provide restorative or maintenance actions to resolve end-user problems
? Respond to end-user problems based on standard procedures
? Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
Job Requirements:
? Bachelor’s degree/Vocational in IT-related courses is a plus
? Good in oral and written Cantonese communication
? Proficiency in written English communication is also required
? Must display good customer service and problem solving skills
? Must consistently meet or exceed required performance criteria
? Able and willing to take several calls a day when necessary
? Familiarity/good working knowledge in PC Hardware / Software Troubleshooting
? Prior Software Application support (e.g. Outlook, etc.) experience is a plus
? Prior BPO experience in Technical Support is a plus
? Familiarity with ticketing system is a plus
职位要点：有支持香港客户经验者优先，粤语熟练，无口音；
工作地点：辽宁省大连市外资企业，薪资5k起，一经录用，待遇优厚。
职能类别： 网络管理(Helpdesk) 客服专员/助理
关键字： 粤语 广东话 客服
公司介绍
斯帝芬尼公司成立于1987年，是全球业界公认的IT外包服务领跑者，全球外包100强企业，面向世界500强企业客户，为大中型企业提供在岸、离岸以及近岸服务外包支持。所提供的服务包括：IT Help Desk、桌面系统管理服务、IT资产管理、SAP咨询、微软Share Point服务、大型机、手机软件及战略性人员派遣外包服务等。斯帝芬尼在全球拥有76个分支机构、21200名员工，服务遍布30个国家、支持32种语言、覆盖所有主要行业。
Founded in 1987, Stefanini is recognized as the global leader in IT outsourcing services. IT is one of the top 100 outsourcing enterprises in the world, serving the clients of the top 500 enterprises in the world, and providing onshore, offshore and nearshore service outsourcing support for large and medium-sized enterprises.
The services offered include: IT Help Desk, desktop system management services, IT asset management, SAP consulting, Microsoft Share Point services, mainframe, mobile software and strategic staffing outsourcing.
Stefanini has 76 branches and 24,000 employees worldwide, serving 30 countries, supporting 32 languages and covering all major industries.
公司网站： *****************
Founded in 1987, Stefanini is recognized as the global leader in IT outsourcing services. IT is one of the top 100 outsourcing enterprises in the world, serving the clients of the top 500 enterprises in the world, and providing onshore, offshore and nearshore service outsourcing support for large and medium-sized enterprises.
The services offered include: IT Help Desk, desktop system management services, IT asset management, SAP consulting, Microsoft Share Point services, mainframe, mobile software and strategic staffing outsourcing.
Stefanini has 76 branches and 24,000 employees worldwide, serving 30 countries, supporting 32 languages and covering all major industries.
公司网站： *****************
联系方式
- Email：recruitment.chn@stefanini.com
- 公司地址：地址：span地铁1号线大望路站附近